Saint Francis Hospital

Feedback posted by the public

Location	Great Neck, NY
Bariatric Surgeons believe to have operated at this hospital: Shawn Garber, M.D., F.A.C.S.

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Number of Contributors: 7

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:

How would you rate its overall value? (“Overall Value”)
How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
How much privacy did you feel the hospital gave you? (“Privacy”)
How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
How restfully quiet did you find your experience? (“Quiet”)
How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
How would you rate the parking accomodations? (“Parking”)
How did you select this hospital? (“How Selected”)
How would you compare this hospital to others that you have been to? (“Competitors”)
What other comments do you have about this hospital? (“Comments”)

Posted by:	Deactivated Member (Posted on July 6, 2002)
Overall Value:	Very Poor	Oversized Equipped:	Excellent	Oversized Sensitive:	Very Poor
Multi Security:	Good	Privacy:	Very Poor	Pain Medication:	Very Poor
Quiet:	Very Poor	Visiting:	Excellent	Staff Responsive:	Very Poor
How Selected:	The hospital was pre-selected for me due to where my Dr goes...
Competitors:	To compare this hospital to any others I know of puts this hospital at the bottom of the list. The nursing care was horrible - the doctor and PA care was great
Comments:	The nursing care was horrible. It took over 1 1/2 hours of calling for pain medication AND finelly calling the evening nursing supervisor before I received any pain medication. The tech who takes the blood sugars did not heed my doctors written orders for the time frame for my checks, instead she did them according to her schedule. The nurse manager told my mother and me (by the way both of us are nurses) that I was on a Cardiac floor and since I had only 1 drain, I didn't present as someone with pain or in need of much (the cardiac patient typically had 3-4 or more drains).. The day nurse was asked in a nice manner to please try to be as on time as possible for my pain med - she was terribily late then tried to argue with me over what I took, how many pills I took and was mad that my mother had to go find her to remind her that it was way past my pain pill time (I have a very low pain tolerance - knew that going in). The PA's and my doc were the only good part - they seemed to care and seemed to want the best for me.

Posted by:	Melanie S. (Posted on June 17, 2002)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Average	Pain Medication:	Excellent
Quiet:	Average	Visiting:	Excellent	Staff Responsive:	Excellent
How Selected:	it was the hospital that my doctor had chosen. he said it was a really good hospital
Comments:	I highly recommend this hospital, the staff was awesome!!!!!!!!!!

Posted by:	Leslie L. (Posted on May 22, 2002)
Overall Value:	Average	Oversized Equipped:	Average	Oversized Sensitive:	Average
Multi Security:	Good	Privacy:	Poor	Pain Medication:	Average
Quiet:	Average	Visiting:	Excellent	Staff Responsive:	Poor
Parking:	Good
How Selected:	My surgeon, Dr. Garber is on staff at St.Francis, and this is where he performs Gastric Bypass surgery.
Competitors:	In my opinion, St. Francis is not as good as my local hospital.
Comments:	My experience with St. Francis was ok. I found the staff,and nurses to be very young and inexperienced. While being transported for my leak test, the guy and the girl wheeling me down were talking about getting drunk, partying and so on. I found this highly inappropriate. Also the bed I was in, the kind that can be changed into a chair without moving out of the bed - no one knew how to operate it. They spent an hour fiddling with it, while I layed there VERY uncomfortable. I also feel I did not get the attention I needed from the nurses and nurses aides. After calling them it took a good half hour for them to come to the room. In the step down unit, in my opinion, things were different. There was always a nurse there, and my needs were met. Everything changed when I was moved to a normal room.

Posted by:	Anna M. (Posted on May 18, 2002)
Overall Value:	Excellent	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Good	Staff Responsive:	Excellent
Parking:	Excellent
How Selected:	St. Francis has an amazing reputation. If you live on Long Island, you have heard about it. This magnet hospital attracts the best physicians, surgeons and nurses. I knew if I had any needs at all, I would receive only the best care available.
Competitors:	The best hospital I have ever visited.
Comments:	The staff, nurses, physicians, surgeons and specialists were all VERY warm and kind. Every new person I met took the time to say hello and ask how I felt and what I needed. There was not a single instance where I felt ignored or mistreated. Thank you Dr. Garber for participating with St. Francis Hospital. And, thank you to everyone during my stay.

Posted by:	Heidi H. (Posted on March 30, 2002)
How Selected:	choice of two hospitals that my surgeon Dr. Garber performs surgery in.
Competitors:	One of the better ones
Comments:	The step down room is not conducive to rest. There was a patient in there who went nuts for well over an hour in the middle of the night. I had a panic attack because of being exhausted annd bumped around by two transporters.

Posted by:	Barbara G. (Posted on March 23, 2002)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Average	Pain Medication:	Excellent
Quiet:	Average	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Good

Posted by:	Rita C. (Posted on February 16, 2002)

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