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Sentara Careplex Hospital

Feedback posted by the public

LocationHampton, VA
PhoneView contact info

Bariatric Surgeons believe to have
operated at this hospital:

    Thomas W. Clark M.S., M.D., F.A.C.S
    Steven B. Hopson, M.D.
    Anthony Terracina, M.D.
Affiliations
SRC

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Virginia where bariatric surgery is performed.

Number of Contributors: 70

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Christine C. (Posted on November 18, 2007)
Comments: I'll have to let you know how they do when I get my surgery done!
Posted by: Michelle W. (Posted on November 3, 2007)
Overall Value: Good Oversized Equipped: N/A Oversized Sensitive: Poor
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Average
Parking: Good
How Selected: Surgeon
Competitors: better
Comments: would recommend for other procedures
Posted by: Herbertia W. (Posted on October 8, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Referrral from my surgeon.
Posted by: Cynthia O. (Posted on October 1, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This was the hospital that my Dr. does surgery out of.
Competitors: I would go back to this hospital every time.
Comments: I feel that this hospital staff was very compassionate to my needs. I feel that This hospital deserves very high marks for thier nursing staff that works with Bariatric patients.
Posted by: Autumn C. (Posted on September 21, 2007)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: Dr.Clark is affliated with this hospital
Competitors: Great
Comments: Hospital bed was a bit uncomfortable
Posted by: Ms. R. (Posted on September 9, 2007)
Overall Value: N/A Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: N/A Staff Responsive: N/A
Parking: Good
Posted by: Adrian W. (Posted on September 9, 2007)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Excellent
Posted by: Hilda S. (Posted on September 1, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Average
Parking: Good
How Selected: It was the hospital my surgeon uses.
Competitors: This is the only hospital I have been to in VA.
Comments: The hospital was good, some of the nurses were very helpful and made you feel comfortable. There was others that didn't make my experience so great but you cant win them all I suppose.
Posted by: Angela L. (Posted on June 22, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: I had my children at this hospital and this was the hospital that my surgeon chose.
Competitors: Better! I had my tummy tuck at Riverside and I passed out and knock my tooth out of my mouth and the hospital had to pay for it. They were careless with me.
Posted by: Billie F. (Posted on June 15, 2007)
Overall Value: N/A Oversized Equipped: Excellent Oversized Sensitive: Excellent
Posted by: Sheila M. (Posted on March 22, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: The one chosen by my surgeon
Competitors: I will say out of all the hosptial stays I have had, this hospital operated in total excellence. The services were great from registration through surgery and discharge. Nursing staff and doctors, great, I give it a five star rating.
Posted by: Stephanie H. (Posted on March 21, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
How Selected: Sentara is the only hospital that i have been to since moving to va. I have never had any problems with them so far.
Competitors: N/A
Comments: I would recommend sentara to friends and family because of the excellent service that i received.
Posted by: Suzanne S. (Posted on February 22, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Average Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: Sentara Careplex is where my surgeon operates.
Competitors: It is equal to Sentara Williamsburg and exceeds Riverside Regional.
Comments: I was impressed by how everything was bariatric in size -- with the exception of the compression stockings, which were far too small for my legs.
Posted by: Deactivated Member (Posted on January 6, 2007)
Multi Security: N/A Privacy: Good Pain Medication: N/A
Parking: Good
Competitors: I went to the hospital today to have my blood work and other pre op stuff done! I was so impressed with the staff. They were some of the most professional hospital staff that I have come across in some time. The appearance of all staff and the clean hospital was a statement in itself. They have all the checks and cross checks in order to assure that most mistakes are eliminated. I will come back and update..after my stay!
Comments: A (plus!!!!!!!!!!!!)
Posted by: Billie F. (Posted on December 5, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Comments: I had a very good experience with Sentara Careplex. They knew exactly what they were doing. The nurses were great and friendly. The only catch was I just couldn't eat the hospital food. Too bad!
Posted by: G W. (Posted on November 17, 2006)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Average
Quiet: Poor Visiting: Excellent Staff Responsive: Poor
Parking: Excellent
How Selected: Only hospital my surgeon used.
Competitors: Fair
Comments: The hospital was understaffed, or that is how it appeared. Simple requests were either ignored or had to be made many times before anyone responded. I was glad my husband stayed with me during the night. Requests for ice chips were ignored most of the time, sometimes hours later someone would come by and ask if I needed anything - then never return. My IVs were allowed to go dry on several occasions, then blood would back up into the tubing. Usually there was no problem taking care of this when the IV bag was changed. On one occasion, the night nurse, using saline to clean the tubing, tried to hurry the process and shot saline directly into the vein. I screamed and began to cry - imagine, salt directly into your vein. Didn't seem to bother the nurse.
Posted by: Deactivated Member (Posted on October 30, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It is the Center of Excellence for our area and they have a wonderful reputation.
Competitors: The best hospital in the area by far.
Comments: My stay at Sentara was excellent from the moment I walked in the front doors till the time I left.
Posted by: Allen J. (Posted on October 27, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Main hospital that Dr. Clark uses.
Competitors: This one is by far the best
Comments: Sentara's staff was awesome. Everyone was very nice. They really go out of their way to ensure you have a pleasant experience.
Posted by: Angela T. (Posted on October 19, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: This is the hospital my surgeon
Competitors: I would go bak to this hospital for everything.
Posted by: Gina B. (Posted on October 17, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: This hospital has a special bariatric wing dedicated to WLS patients. Dr. Clark has gone solely to this hospital now.
Competitors: I have stayed at other local hospitals, and Sentara far out bested the other in quality, cleanliness, privacy, quietness, and overall comfort.
Comments: I had a really great experience at Sentara. It is a great hospital, and I highly recommend it!
Posted by: Megan S. (Posted on September 24, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Excellent
Posted by: Sonja A. (Posted on August 11, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: It is the hospital my Dr. uses.
Comments: I was self pay and paid the full amount $16,200 before the surgery and the hospital is still billing me. I don't get this!
Posted by: Annette D. (Posted on August 2, 2006)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Good
How Selected: This is where my surgeon provides care
Competitors: same
Comments: Overall, this was a good experience
Posted by: M. J. (Posted on July 30, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Comments: The staff at this hospital were awesome. They treated me and my family with nothing but excellence.
Posted by: Kate J. (Posted on July 12, 2006)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: Its were my surgeon works!
Competitors: Very upscale, lots of extras, but the care is about the same.
Posted by: S B. (Posted on June 9, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: The only hospital my surgeon uses.
Posted by: A.J. M. (Posted on April 7, 2006)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Good
How Selected: This was where my surgeon Dr. Terracina performs his surgeries
Competitors: Very Good
Comments: The Staff was very attentive and nice especially my nurse Leslie who was really quite excellent
Posted by: Katie M. (Posted on March 30, 2006)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Good Privacy: Average Pain Medication: Average
Quiet: Average Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: it was pre-selected by my surgeon.
Competitors: Compared to the other hospitals in the area, this one has lots of room for improvement.
Comments: This hospital, though new, modern, and closely resembles an airport, needs serious improvements. It's staff leaves much to be desired. Most every body has a bad attitude, are non responsive when you need immediate attention, and don't acknowledge small requests very well. This hospital has received poor reviews from everyone that I know of that has had to use it. The hospital recently repaced a much smaller hospital, and they had to make quick arrangements for staffing, which resulted in poor decisions. If this hospital was only an option, I would have chosen a different one in the area in a heart beat.
Posted by: Lorraine H. (Posted on March 28, 2006)
How Selected: I originally was supposed to be done at SNGH . but... my insurance was DENIED because I didnt have a rider!!! So I had to go a longer distance away to Hampton to a HOSPITAL OF EXCELLENCE, CarePlex
Comments: Will let you know how the care and treatment is there , from a professional point of view.
Posted by: Lorraine H. (Posted on March 28, 2006)
How Selected: I originally was supposed to be done at SNGH . but... my insurance was DENIED because I didnt have a rider!!! So I had to go a longer distance away to Hampton to a HOSPITAL OF EXCELLENCE, CarePlex
Comments: Will let you know how the care and treatment is there , from a professional point of view.
Posted by: Elvera S. (Posted on March 24, 2006)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: Doctor selected
Competitors: N/A
Comments: The beds were horrible. Most of the nurses were not that attentive. There were 2 excellent nurses there.
Posted by: Shelly W. (Posted on March 23, 2006)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Very Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Dr uses this hospital.
Comments: I found the night crew on my first night to be way to loud. Talking and laughing while I was trying to sleep. I was on the pain pump and they still kept me up..
Posted by: Jackie G. (Posted on September 10, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: This is the hospital that my doctor works at.
Competitors: I had a very good experience.
Comments: Very good
Posted by: Cassandra V. (Posted on August 29, 2005)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Average
Parking: Excellent
How Selected: This was the only hospital that my surgeon performed the surgery.
Competitors: Very clean hospital, however, their nursing staff was less experienced
Comments: I liked the rooms, the surgical group, and Susie (the Bariatric director) is AWESOME!! However, I had a CNA that was very careless. She drained my stomach tube and spilled it all over me and my linens right after I got out of the shower which really irritated me because I wasn't feeling well. Everytime I asked for something she never brought it and she avoided me after I was really upset over the spill. They are also a little to pushy on getting you out of the hospital. The deadline was 11am, and they were pushing me out of my room at 7:30am.
Posted by: Arleta B. (Posted on July 29, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Average
Parking: Excellent
How Selected: It was the hospital that provided the best services for bariatric surgery plus Dr. Terracina was able to perform surgery here.
Competitors: Better than others I had stayed in.
Posted by: Kimberly H. (Posted on June 23, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
How Selected: My surgeon only does the bypass surgery at this hospital there is a special team especially for the bypass surgery.
Competitors: Above my expectations.
Comments: wonderful hospital and staff
Posted by: Kim G. (Posted on June 22, 2005)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Good
Parking: Good
How Selected: I had no choice, this was the hopsital my surgeon used.
Competitors: This is a newer hospital with alot of great features, compared to any other hopsital in the area!
Comments: I would suggest Sentara Careplex of Hampton to anyone, the staff & service were great!
Posted by: Robert H. (Posted on June 8, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Only hospital where my surgeon practices...
Competitors: I'm new to the area, and this is my first hospitalization since a tonsillectomy at age 3. I have no basis to compare.
Comments: Despite the other horror stories about 1 bad nurse, I had no major complaints, but 2 minor ones. 1) My IV ran out at shift change, so it took a while to silence the alarm and change; 2) I was flat on my back waiting for 1/2 hour for the radiologist to do an upper GI, and that was extremely uncomfortable. I'll give thumbs ups to the nurses and the radiology techs, however.
Posted by: Deactivated Member (Posted on April 24, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This was the hospital that my Dr. did his surgery in.
Competitors: Sentara is 100% better and more caring than Riverside Hospital.
Comments: A very caring staff from admissions to the nurse.
Posted by: Christina B. (Posted on April 6, 2005)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Average Privacy: Good Pain Medication: Average
Quiet: Poor Visiting: Excellent Staff Responsive: Very Poor
Parking: Good
Posted by: Donna L. (Posted on April 4, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: Dr. Clark uses this hospital. This was my first experience with Sentara Careplex.
Competitors: The best in accommodations and cleanliness. Very good experience.
Comments: The rooms are large, private, and spacious. Plenty of room for visitors and even for a family member to stay the night. I was very pleased with this hospital.
Posted by: Ms G. (Posted on February 24, 2005)
How Selected: THIS IS THE ONE MY DOCTOR USES
Competitors: I HAVE HEARD GOOD AND BAD ABOUT IT.I HAVEN'T HAD SURGERY YET
Comments: I WILL BE MORE THAN HAPPY TO ONCE I HAVE HAD MY SURGERY
Posted by: June W. (Posted on February 9, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Only hospital my surgeon uses.
Competitors: The best, by far.
Comments: Always remember: "There is always one." I had one nurse that was not accomodating. Otherwise, an absolutely perfect hospital stay. Rooms were very nice. Son (14 yo) stayed with me entire time.
Posted by: Trish A. (Posted on December 30, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: This was the only hospital Dr. Clark is going to at the current time.
Competitors: N/A
Comments: I only had one nurse that neglected me. The rest were wonderful.
Posted by: Little G's M. (Posted on December 19, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Average
Parking: Good
How Selected: This is the surgeons choice hospital.
Competitors: Compared to the other hospitals I have stayed in this one was the best. The cleanest, nicest, private room, and great layout.
Comments: Excellent. I didn't have any problems per se. Hubby felt that there were some slow downs in things but for the most part it was great. Hubby stayed with me every night so there wasn't a whole lot the nursing staff had to get for me or help me with because he did most of it. They were good about meds and stuff. The only real problem I had was the last night I was giving my pain meds and then was woken up every hour for blood sticks or glucose tests, etc. and didn't get much sleep. Otherwise GREAT!!!!
Posted by: Leelee E. (Posted on November 29, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: MY DOCTOR HAS HIS SURGICAL WING THERE.
Competitors: VERY GOOD
Comments: THEY TREATED ME VERY WELL. I WAS VERY IMPRESSED WITH THE QUALITY OF CARE THAT WAS PROVIDED ME. THE LORD SENT ME TO ONE OF THE BEST DOCTORS AND ONE OF THE BEST HOSPITALS, I WAS TRULY BLESSED
Posted by: Veronica R. (Posted on November 18, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Was the hospital that Dr. Clark normally does his procedure.
Competitors: Not familiar with local hospitals as I am less than a year in this area.
Comments: I think the staff and facility was great. I have no complaints.
Posted by: Barbara K. (Posted on November 14, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Average Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: My Doctor only operates at this facility.
Competitors: I had been a patient at Riverside previously this year. This hospital is better in some ways and worse in others. I believe each hospital has its strenghths and weaknesses.
Comments: Overall everything was good. Some nurses are definately better than others. Some have the i dont care attitude but there were several that really showed they caried about you. I only had one really bad nurse who i had to ask 3 times for pain medication and it took a total of 3 1/2 hrs and repeated asking to receive it. But this only happened with one nurse. She was nice and very talkative but faster to run her mouth then to get you anything or help you. I will say that she was on the day shift, but i will not disclose names. Overall taking everything into consideration I though my stay was good. They were very accomodating as far as my husband staying with me and MOST of the nurses were awsome.( Remember nothing is perfect everywhere, theres always gonna be one or two in the bunch). I would recomment this hospital Overall as I felt safe and carried for. I appreciate everyones hard work and help in my speedy recovery. God bless
Posted by: Diana P. (Posted on November 12, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: The Doctor only performed at this hospital.
Competitors: I used to think