Southwest Healthcare System

Feedback posted by the public

Address	36485 Inland Valley Drive Wildomar, CA 92595
Phone	(951) 677-1111
Click here for map to hospital
Bariatric Surgeons believe to have operated at this hospital: David Suh, M.D.

Affiliations

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

Number of Contributors: 7

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:

How would you rate its overall value? (“Overall Value”)
How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
How much privacy did you feel the hospital gave you? (“Privacy”)
How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
How restfully quiet did you find your experience? (“Quiet”)
How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
How would you rate the parking accomodations? (“Parking”)
How did you select this hospital? (“How Selected”)
How would you compare this hospital to others that you have been to? (“Competitors”)
What other comments do you have about this hospital? (“Comments”)

Posted by:	Teri W. (Posted on October 5, 2007)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Average
How Selected:	This hospital is close to my home and I knew that they were a Center of Excellence for this surgery. The surgeon and the hospital have a great reputation so as soon as I considered the surgery, I knew I would go with Inland Valley Medical Center and Dr. Suh.
Comments:	I had a wonderful experience. I had a beautiful and big private room on the hospital's new wing. The nurses were very attentive and worked very hard. I really liked that they kept their names on a bulletin board so I always knew the name of the nurse and the aid who were caring for me. They were very good about making sure that my pain level was fine and that I got up and walked. The nurses aid was so personable. She explained that she is in nursing school. I know she will be a great nurse some day. I loooooved having such a nice, big and beautiful private room.

Posted by:	Coralie S. (Posted on September 2, 2007)
Overall Value:	Good	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Good	Privacy:	Good	Pain Medication:	Excellent
Quiet:	Poor	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Average
How Selected:	This was where Dr Suh performs his surgeries.
Competitors:	Can't compare to Pomona Valley Hospital, however at Inland Valley they are expert in bariatric surgery recovery.
Comments:	Everything might have gone well, except, I had a horrible bed. It caused great discomfort. And, I am not mistaking this for gas or anesthetic discomforts. The staff was very noisy at times, especially at night, but, if you closed your door, you didn't hear anything. I did have a wonderful private room. Also, the nurses were great, especially the two that tried to fix my bed. I also had to stay an extra night due to high white cell count. Never got a fever. All and all, I was so glad to get home!

Posted by:	Donna P. (Posted on July 31, 2007)
Overall Value:	Good	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Good	Privacy:	Good	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Excellent	Staff Responsive:	Good
Parking:	Average
How Selected:	Selected by my surgeon

Posted by:	Rainbowgrl C. (Posted on July 28, 2006)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Good
How Selected:	My surgeon does his operations at this hospitol
Comments:	I was amazed at how caring everyone was my O.R nurse was amazing and the anastesioligist was amazing!!! the maintance staff was a blessing i was so hot in my room and they brought me a new air conditioner in about 30 minutes i never even asked for it! they are great and the nurses i had while in my room were wonderful and sensitve! i think inland valley is the best!!!

Posted by:	Deactivated Member (Posted on September 8, 2005)
Overall Value:	Good	Oversized Equipped:	Good	Oversized Sensitive:	Excellent
Multi Security:	Good	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Very Poor	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Average
How Selected:	It was selected for me.
Competitors:	The staff was wonderfully kind and attentive. I was not impressed with the overall cleanliness of my room, however. The bed was most uncomfortable, and I weighed only 245 at surgery. I believe that bed would have been hell on a much heavier person than I.

Posted by:	Terry C. (Posted on April 22, 2005)
Overall Value:	Good	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Poor	Visiting:	Excellent	Staff Responsive:	Good
Parking:	Average
How Selected:	Kaiser selected it to subcontract WLS to in the Riverside area.
Competitors:	Very good
Comments:	They were very efficient and professional

Posted by:	Barbara D. (Posted on February 9, 2005)
Overall Value:	Poor	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Good	Privacy:	Average	Pain Medication:	Average
Quiet:	Very Poor	Visiting:	Good	Staff Responsive:	Poor
Parking:	Very Poor
Competitors:	Very noisy. Nurses and support staff did not have beepers. All messages were broadcast over a loud speaker in each room. The speaker was 3ft. from my head. Could not get any rest.
Comments:	Did not like the surgery center waiting room. Filled with patients, friends and family.

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