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St. Agnes Hospital

Feedback posted by the public

LocationBaltimore, MD
PhoneView contact info

Bariatric Surgeons believe to have
operated at this hospital:

    Andrew Averbach, M.D.
    Singh Kuldeep, M.D.
    Kuldeep Singh, M.D.
Affiliations
SRC

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Maryland where bariatric surgery is performed.

Number of Contributors: 83

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Terray99@comcast.net H. (Posted on August 29, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: My doctor was affiliated with this hospital.
Competitors: I would say that this hospital was the best when compared to two other local hospitals.
Comments: I was really impressed
Posted by: Lee W. (Posted on August 5, 2008)
Overall Value: N/A Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Average
Quiet: Good Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: Surgeon affiliation/ Bariatric Center of Excellence
Competitors: N/A
Posted by: Kimberley M. (Posted on May 20, 2008)
Posted by: Lee A. (Posted on April 21, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I SELECT THE HOSPITAL BECAUSE THAT IS WHERE MY SURGEON DID HIS SURGERIES.
Competitors: I REALLY ENJOYED THE HOSPITAL.
Posted by: Gerrie M. (Posted on March 26, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: CupCakes_ N. (Posted on March 19, 2008)
Posted by: I Luv M. (Posted on March 10, 2008)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: this is the hospital my dr uses
Competitors: ok
Comments: every one was great. have no complaints.
Posted by: Heather H. (Posted on March 6, 2008)
Posted by: Neil S. (Posted on February 23, 2008)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Poor
Parking: Poor
How Selected: the surgeon works out of this hospital
Competitors: the same
Comments: i feel nurses that do not understand english should not be working with patients. i feel that when a patient calls for a nurse, the nurse or tech should be in the room within 3 minutes, not 40 minutes.
Posted by: Neil S. (Posted on February 23, 2008)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Poor
Parking: Poor
How Selected: the surgeon works out of this hospital
Competitors: the same
Comments: i feel nurses that do not understand english should not be working with patients. i feel that when a patient calls for a nurse, the nurse or tech should be in the room within 3 minutes, not 40 minutes.
Posted by: Charles G. (Posted on February 17, 2008)
Overall Value: Very Poor Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Average Privacy: Poor Pain Medication: Average
Quiet: Poor Visiting: Good Staff Responsive: Very Poor
Parking: Good
How Selected: wanted to use the services of dr Singh
Competitors: Horrible- should be investigated for such a poor level of care after surgery "care" flat out negligent
Comments: operating room staff superior- once I was put up into my room it was downhill from there- just a ugly experience
Posted by: Deb R. (Posted on February 13, 2008)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Poor Visiting: N/A Staff Responsive: Poor
How Selected: Surgeon practices here.
Competitors: Check-in process here was much more pleasant than at PRMC in Salisbury.
Comments: Overall, it was not a bad experience. I was concerned that because the procedure I went in for was not done due to a complication, the nursing staff did not really pay that much attention to me. I would call for assistance in getting out of bed (I still had the lap incisions) and most of the time my wait was longer than 45 minutes for someone to come, even after numerous calls. The nurses were not pro-active in getting me on my feet after surgery so I had to make sure that I got up and moved. The compression things on my legs were not always put on correctly, therefore did not work as well as they should. My incision sites were never looked at by any of the nurses, even though I expressed pain in one particular area. I have to agree with several other reviewers that it appears that some of the nurses "slipped" through the cracks and were able to get their certification when maybe they shouldn't have.
Posted by: Christy V. (Posted on February 7, 2008)
Overall Value: Poor Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Poor Privacy: Good Pain Medication: Very Poor
Quiet: Very Poor Visiting: Excellent Staff Responsive: Very Poor
Parking: Good
How Selected: My insurance company selected this hospital for me.
Competitors: Have not really spent any time anywhere in a hospital.
Comments: They were very understaffed and I had to find my male nurse to get my pain meds
Posted by: Kelly R. (Posted on January 19, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Poor Visiting: Good Staff Responsive: Good
Parking: Poor
Posted by: Kelly T. (Posted on January 18, 2008)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Average
Posted by: Michelle M. (Posted on January 11, 2008)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Average Privacy: Good Pain Medication: Poor
Quiet: Good Visiting: Good Staff Responsive: Poor
Parking: Good
How Selected: My surgeon practives there
Competitors: I did not like how the "CCU" staff handled my post-op needs and issues. I would call and wait 20 min for a tech to come and ask what my issue was, and then another 20-30 min for the nurse to come. When the nurse finally got there, she was able to medicate me within 10 min. I am an RN and this is completely UNacceptable in my opinion, absolutely ridiculous. Especially for considering their level of care to be from a CCU. No way I'd consider them to be advocates for their patients!
Comments: There were a couple of staff members who I would request again, but for mystay to be in the Critical Care Unit for extra monitoring, well I have to disagree--the staff was not monitoring me, they were simply (and slowly) "responding" to my pleas for help. There was only ONE nurse who actually came in between my asking for help--she checked on me to make sure I was okay...
Posted by: Jodi S. (Posted on December 22, 2007)
Posted by: Robyn S. (Posted on December 8, 2007)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Average Privacy: Very Poor Pain Medication: Very Poor
Quiet: Good Visiting: Good Staff Responsive: Very Poor
Parking: Good
How Selected: I have always used St agnes even as a child.
Competitors: I like St agnes and I only use this hospital.
Comments: The staff wHen I has my surgery in 05 I didn't like 2 nurses that I had .one would not response to my pain issues for hours she said that they were short staffed but even still I had to suffer because of this. and the other nurse her attitude was nasty.
Posted by: Michael B. (Posted on August 26, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My surgeon is affiliated with the facility.
Competitors: As a patient I have nothing to compare as this was my first in patient experiece. However the customer service goes unmatched by any hospital I have ever stepped foot in.
Comments: I found my experience to be more than what I expected. However I wish someone - anyone would have told me about all the interruptions one gets for vital signs, medications, other nursing visits. I was not able to effectively rest through the night due to all of the activity.
Posted by: Terry J. (Posted on July 5, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Good
Posted by: James K K. (Posted on March 14, 2007)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Average Privacy: Excellent Pain Medication: Average
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: Closest BCBS Center of Excellence. Right in my town as a matter of fact.
Comments: Not good on nausea meds. Generally, Pharmacy was a pain. Plus, short-staffed nurses. Over three days I had 3 great nurses out of 12. Most were average but some were worse. Hard to deal with during a period of such vulnerability.
Posted by: Brittany I. (Posted on March 9, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Good Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Good Staff Responsive: Good
Parking: Average
How Selected: I didn't
Competitors: Not sure
Comments: I don't like hospital but I had a good stay.
Posted by: Cherryl C. (Posted on January 15, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: St Agnes was the hospital of choice through my insurance company with the bariatric program.
Competitors: I've been to several hospitals in Baltimore and in my own town of Hagerstown, St Agnes was by far the best I have been to. The staff was very efficient and answered every need. They were very pleasant and helpful.
Comments: Outstanding patient care and understanding. I would reccommend this hospital to anyone.
Posted by: Angelia H. (Posted on October 3, 2006)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Average
How Selected: My surgeon practices there, and I have used the hospital before
Competitors: service is above average
Posted by: Rhonda P. (Posted on September 16, 2006)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Good Staff Responsive: Excellent
Parking: Good
How Selected: I work in health care and know several people in and out of healthcare that have had the surgery successfully at the same facility, with the same surgical team.
Competitors: My overall care/treatment there was no less than exceptional. I chose this facility over the one I am employed at for many years based on reputation and experience of others.
Comments: Skilled, caring, compassionate, and professional nursing staff made a painful and difficult procedure a lot easier than I ever anticipated. Kudos to the surgical team... their knowledge and experience was visible from pre-through-post surgery. I would recommend this facility and this surgical team highly and without hesitation!
Posted by: Danielle H. (Posted on July 31, 2006)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Average
Multi Security: Average Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Good Staff Responsive: Poor
How Selected: This is where my surgeon works
Competitors: I would put St Agnes at the bottom of my list. I would much rather go to St. Joe's or GBMC.
Comments: The daytime nurses were wonderful, but the nighttime nurses were awful. I had to buzz them 3 or 4 times each time I had to use the restroom. One time, I had to unhook myself because no one came to help me. I was not happy at all and couldn't wait to go home.
Posted by: Barbara C. (Posted on June 28, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the hospital my surgeon uses.
Competitors: Excellent care for the overweigh person.
Comments: See my profile
Posted by: Sherice H. (Posted on June 8, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: This is the hospital that my surgeon uses.
Competitors: Never been to any other hospitals in the area.
Comments: I had a wonderful experience with St. Agnes. As soon as I was scheduled for a date, the hospital called and got my pre-op info. I went in for some testing & the nurses were great. On the day of my surgery, everything went so smoothly. I checked in, was taken back to change, received my IV, and my friend was allowed to sit with me until time to go. The anesthieslogist was very funny & calming. She gave me the drugs & the next thing I know they were whisking me away. the last thying I remember was being on a small table. They woke me up & I was being wheeled into my private room. Things are a little here & there cause of the excellent drugs, but even with the short staffing, the nurses did their best to accomidate my needs. I would recommend St. Agnes to anyone.
Posted by: Donna H. (Posted on August 31, 2005)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Poor
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Poor
Parking: Good
How Selected: It was the place where my surgeon practiced medicine.
Competitors: The pre-op experience was outstanding from admission to recovery room. It was downhill after that. The quality of care on the surgical floor was terrible.
Comments: The hospital provides good support pre-op and follow-up care after discharge...The care right after surgery is terrible. Hardly any of the nurses speak good English. There was no accommodation to help the obese patient get out of bed. My bed linens were not changed the whole time I was in the hospital. I was not offered a bath or assistance bathing, nor was I given a clean hospital gown until 2 hours before my discharge. I had to request a special commode for my room because the toilet was too low and then the commode was only emptied once a day if that. Thank God for my husband. No one offered to get me out of bed for a walk. Had I not taken the initiative myself, it would not have happened. I was very disappointed with the inpatient experience. I have discussed this matter with the surgical team and I am hoping to get a survey from the hospital regarding my experience.
Posted by: Angie R. (Posted on August 9, 2005)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Good Privacy: Good Pain Medication: Poor
Quiet: Average Visiting: Good Staff Responsive: Average
Parking: Good
How Selected: This is where my surgeon performs the bypass surgery. I liked him and was confident about the choice.
Comments: There were a few nurses who seemed to slip through the holes in the system to become a nurse. One mainly, a male, was just not useful at all. My iv's were always beeping, my pain meds too, and he wouldn't do anything till I had someone else come in. Plus the fact he didn't speak english very well.
Posted by: Betty M. (Posted on June 7, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Poor Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: MY DOCTOR OPERATES THERE.
Competitors: HAVEN'T USED ANY
Comments: This hospital was extremely clean and very efficient during the week. The weekend nurse I had was just plain lazy and did not want to do anything!
Posted by: Alisha W. (Posted on May 6, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: The hospital is were I had previous surgery and I was very pleased. Also it is the hospital of my surgeon.
Competitors: It compares equally to any of the top hospital in the country.
Comments: The staff of St. Agnes from beginning to end treated me with the upmost respect and made sure I was comfortable at all times.
Posted by: Genny F. (Posted on May 3, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My surgeon does his operations there.
Competitors: First surgery, never been in any other of the hospitals :).
Comments: Overall I had a good experience with St. Agnes. It wasn't really conducive to resting for me, between the pulse/ox thing that kept going off every time I moved and the people prodding me every hour or so. However the nurses were all lovely as were all the technicians.
Posted by: Nancy M. (Posted on April 7, 2005)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Poor Visiting: Good Staff Responsive: Average
Parking: Poor
How Selected: My surgeon is affiliated with this hospital
Comments: I was on 4South The first day and night (while I wasn't able to get out of bed unassisted), I had to use the call button for 3 separate equipment issues - It took about an hour to resolve each one and involved multiple pages - two were resolved because I mentioned the issue to other staff who came into the room for other stuff. I was also in a room right next to the nurses station and found things to be very noisy. For all but the first overnight shift, the nurses responsible for my care were excellent. They did frequent checks and made sure that any concerns I had were addressed.
Posted by: Denise R. (Posted on April 5, 2005)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Average Pain Medication: N/A
Quiet: Very Poor Visiting: Good Staff Responsive: Excellent
Parking: Good
How Selected: This is the hospital that my surgeon utilizes.
Competitors: It is above average.
Comments: As for the restful hospital stays, they are not suppose to exist in an HMO insurance world. Do not kid yourself in believing that it should be restful, sleep when you can and move around a lot and get yourself out of the hospital.
Posted by: Angel R. (Posted on March 16, 2005)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: Surgeon's hospital
Competitors: Good overall.
Comments: Hospital was good. The staff was nice, howeve, as usual the night staff wasn't as responsive. But the pain meds keep me asleep most of the night so I didn't have to deal with the night staff that often.
Posted by: Dana P. (Posted on February 22, 2005)
Overall Value: Poor Oversized Equipped: Average Oversized Sensitive: Poor
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Very Poor Visiting: Good Staff Responsive: Poor
Parking: Poor
How Selected: where the surgueon was
Comments: I think Nursing car in general needs an overhaul the care was not very good for me but they did the best for the patient load that they had.
Posted by: Jasmine F. (Posted on February 14, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
Posted by: Phyllis J. (Posted on December 3, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: It is the hospital where my surgeon worked.
Competitors: Very well.
Comments: A very irate patient might have been handled better to eliminate the disturbance and unpleasantness for others on the floor. Overall, excellent.
Posted by: Deactivated Member (Posted on December 2, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Average Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Average
How Selected: This is the hospital that the surgeon works in. And it is compatible with my insurance carrier.
Competitors: I have been to Frederick Memorial Hospital for surgery, and to St. Agnes. I feel that St. Agnes was much more prepared for obese patients, and the staff was very understanding of obesity as compared to Frederick Memorial Hospital.
Comments: St. Agnes was clean. The staff was very helpful. The OR personnel were excellent, as were the staff on the step down unit.
Posted by: Quiana P. (Posted on October 25, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: surgeon performs there.
Competitors: great nurses
Comments: would suggest st. agnes to anyone
Posted by: Jack O. (Posted on October 7, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It was the hospital my surgeon used.
Competitors: My experience was excellent with all staff and facilities.
Comments: The nursing staff was exceptional, professional, and very caring.
Posted by: Jack O. (Posted on October 7, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It was the hospital my surgeon used.
Competitors: My experience was excellent with all staff and facilities.
Comments: The nursing staff was exceptional, professional, and very caring.
Posted by: Lorrie B. (Posted on August 28, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: this is the hospital my doctor work out of
Competitors: this was a very nice and pleasent
Comments: my stay was great until the last day then thing seam too fall apart but for the most it was great
Posted by: Basket F. (Posted on August 25, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Poor Visiting: Good Staff Responsive: Good
Parking: Good
How Selected: My surgeon uses St Agnes exclusively.
Competitors: Comparable
Comments: A lot of the nursing staff have had the WLS and so they are pretty understanding of your needs. There was a "Maryanne" on the 4th floor that was just top-notch! She really made the stay for me! She was such a nice lady...hopefully you will get her too!
Posted by: Karen D. (Posted on August 19, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Average Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: My doctor selected the hospital
Competitors: Much cleaner in my view
Comments: I don't have any complaints, My nurses were hit and miss, just as any hospital is. I requested a Private room, and found out right before surgery that none were available. But spoke with a patient adovcate, she stated that if my roommate was discahrged I could request that my room be "closed". Well luck went my way, my roommate was discharged approximately 1 hour after my arrival and I requested a "closed" room, told them the patient adovcate said I could. and it was approved.
Posted by: Katie C. (Posted on August 16, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Excellent
Parking: Average
How Selected: My surgeon does his surgeries through St. Agnes.
Competitors: Received excellent care for the most part. There's always one or two nurses who are marginal at best, but overall I have asked for a better hospital experience. I've been a patient at 2 other hospitals and St. Agnes compared quite well.
Comments: I met many patients who had either had the surgery or knew someone who did and wanted to reassure me or wish me luck. Overall, the nurses and residents bent over backwards to accommodate, and, being a nurse myself, I can tell you we're not very easy patients! I was asked to please come back after a few months so that the staff could see ehow successful I'd been. I was very pleased with my experience.
Posted by: Jessica L. (Posted on August 2, 2004)