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St. Luke's Medical Center (COE)
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
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About this Hospital
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| About Bridges Centre |
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 The Bridges Centre for Surgical Weight Management at St. Luke’s Medical Center offers a surgery-based weight loss program to help patients lose the weight and keep it off. At the Bridges Centre, we go beyond the surgical procedure, and enlist you in a life-changing program that includes nutritional guidance, support groups and counseling services.
Along your journey to a healthier and more active lifestyle, there are bridges that must be crossed. Our program identifies some of the key bridges and helps you cross them. The Bridges Centre for Surgical Weight Management offers a coordinated treatment program under the direction of physicians, which gives patients the support needed in order to obtain their greatest weight loss potential. Our team includes the surgeon, psychologist, registered nurse, registered dietitian, respiratory therapist and physical therapist. The integration of these health services gives patients a comprehensive, emotionally sensitive and behaviorally effective program.
The experienced, board-certified surgeons specialize in the latest laparoscopic weight loss surgery procedures including the adjustable gastric band, Roux-en-Y gastric bypass and sleeve gastrectomy. The surgeons answer any questions you may have and explain the exact details of the procedure, the extent of the recovery period, and the reality of the follow-up care. An important part of the Bridges Centre process is a psychological evaluation, which helps establish a clear understanding of the postoperative changes in behavior essential for long-term success.
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| Meet the Surgeons |
 Hilario Juarez, M.D., F.A.C.S.
Bariatric Surgeon
Dr. Juarez has been designated as a Center of Excellence surgeon by the American Society for Metabolic and Bariatric Surgery, and along with Dr. Fang, was one of the first surgeons in the Valley to receive this distinction. Dr. Juarez is certified by the American Heart Association and the American College of Surgeons, and a member of the American Society of Bariatric Surgeons.
Dr. Juarez has been part of the Bridges Centre for Surgical Weight Management at St. Luke’s Medical Center for more than eight years. He specializes in laparoscopic gastric bybass, laparoscopic adjustable lap banding, and the laparoscopic gastric sleeve procedure. Dr.
Juarez has performed more than 3,000 gastric surgeries and 10,000 general surgeries.
He completed his undergraduate studies at the University of Wyoming. Dr. Juarez graduated from the University of Colorado Medical School. He completed an internship and his residency at Maricopa Medical Center in Phoenix.
After his residency, Dr. Juarez established a private practice in Phoenix where he performed thousands of general surgeries and bariatric procedures including the laparoscopic gastric bypass and laparoscopic adjustable banding.
 Daniel T. Fang, M.D.
Bariatric Surgeon
Dr. Fang has been designated as a Center of Excellence surgeon by the American Society for Metabolic and Bariatric Surgery, and, along with Dr. Juarez, was one of the first surgeons in the Valley to receive this distinction. Dr. Fang serves as the Medical Director of the Bridges Centre for Surgical Weight Management at St. Luke’s Medical Center and has been a part of the program for more than five years. He is certified by the National Board of Medical Examiners and the American Board of Surgery, and a member of the American Society of Bariatric Surgeons.
He currently serves as a clinical instructor for the Phoenix Integrated Surgical Residency, is a clinical assistant professor at the A. T. Still University - Kirksville College of Osteopathic Medicine, and a clinical instructor at Midwestern University - Arizona College of Osteopathic Medicine.
Dr. Fang completed his undergraduate studies at the University of Pennsylvania in Philadelphia. He graduated from the University of Maryland School of Medicine and completed his residency at Case Western Reserve University Hospitals in Ohio.
After medical school and residency, Dr. Fang established a practice in Utah where he performed hundreds of general surgeries and laparoscopic surgeries. He came to Arizona more than five years ago and joined a private physician practice that specializes in general surgery, endoscopy, and bariatric surgery including the laparoscopic gastric bypass and the laparoscopic adjustable banding.
 David Johnson, M.D.
Bariatric Surgeon
Dr. Johnson completed his undergraduate and postgraduate studies at Arizona State University. He graduated from the University of Arizona College of Medicine and completed his residency at Maricopa Medical Center in Phoenix.
After medical school and residency, Dr. Johnson established a practice in Phoenix and the East Valley where he performed hundreds of general surgeries and laparoscopic surgeries. He has practiced for more than 20 years in Arizona and currently serves as the Medical Director of the Bridges Centre for Surgical Weight Management and Chief of the Medical Staff at Mountain Vista Medical Center.
He is certified by the American Board of Surgery, and a member of the American Society of Metabolic and Bariatric Surgeons, American College of Surgeons, Eastern Association for the Surgery of Trauma and the Society of Gastrointestinal Endoscopic Surgeons.
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| Contact Us |
To start your journey to a healthier life or to register for an upcoming seminar with one of the surgeons, please call the Bridges Centre for Surgical Weight Management at 1-800-248-5553. The Bridges Centre at St. Luke’s Medical Center is contracted with most insurance plans.
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Number of Contributors: 221
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Jamie D. (Posted on September 11, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Only facility the MD did surgery at. |
| Competitors: |
hospital is in a questionable part of town...but is a good facility overall. |
| Comments: |
no negative experiences |
| Posted by: |
Jackie B. (Posted on August 6, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Insurance |
| Posted by: |
Mellonesse D. (Posted on July 31, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
N/A |
| Parking: |
Excellent |
| How Selected:
| The hospital was the only choice |
| Competitors: |
Never stayed at any other hospital. |
| Comments: |
The staff was wonderful and very caring. I felt the support my entire time I was there. It really helped to have kind people helping me. |
| Posted by: |
Terri B. (Posted on April 15, 2008) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| The Dr. I had selected worked through the "Bridges" Program at St. Luke's Hospital. |
| Competitors: |
It is an older Hospital and in an area of Phoenix that is somewhat undesirable, other than location at the time of my surgery it was average. |
| Comments: |
In the year 2006 I returned and Dr. Zahn did a tummy tuck at the same hospital(St. Lukes) I prepaid for the surgery both to the dr. & Hospital. The hospital proceeded to charge me an extra $25,000 for my surgery nothing extra occured during my surgery , the hospital was just trying to make extra money!! would not reccomend since this happened. |
| Posted by: |
Sarah E. (Posted on February 20, 2008) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Very Poor |
Privacy: |
Very Poor |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Very Poor |
Staff Responsive: |
Very Poor |
| Parking: |
Very Poor |
| Comments: |
Do not use this facility. It is unsanitary and the staff ignores you. |
| Posted by: |
Mia M. (Posted on January 9, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Humana chose it for me I didn't have a hand in it at all. |
| Competitors: |
I've been to other hospitals where they do bariatric surgeries and I think it's comparable to the other hospitals in the area though its older and a tad bit ragiddy. |
| Comments: |
The only complaint I had about this hospital was the one nurse I had post-op. I addressed the problem with the floor Nurse Mananger and felt she completeley understood and would rectify the problem. |
| Posted by: |
Jennifer A. (Posted on November 29, 2007) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Average |
| Posted by: |
Jeanne G. (Posted on September 11, 2007) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Very Poor |
Privacy: |
Very Poor |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| How Selected:
| Choice of 2 surgeon operated out of. Didn't know much about either. |
| Competitors: |
Very poor. |
| Comments: |
I could have been dead for hurs before anyone would have known. No none ever asked me if I needed anything unless I called them and then I had to call twice. I never even recieved water & ice without asking. They never provided me with any toiletries, tooth brush etc. It was one of the worst experiences I have ever had in my life and at such a vulnerable stage I felt totally neglected and abandoned by the staff of this hospital. |
| Posted by: |
Shannon V. (Posted on September 5, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| I did not have a choice of hospitals. I went with the hospital my surgeon operated out of. |
| Competitors: |
I preferred my stay at Good Samaritan hospital over my stay at St. Lukes. |
| Comments: |
My stay was as expected. |
| Posted by: |
Pam D. (Posted on August 1, 2007) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Poor |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| It's the hospital my surgeon uses |
| Competitors: |
not living in Phoenix |
| Comments: |
The nursing staff during the week was good & I liked their treatment & service. The weekend staff was terrible, I would wake up to cold food, tv was so bad it was like not having one--bad reception. Nurses would listen to what I tried telling them during shower & Last, Not Once was my wounds under stomach changed & redressed. |
| Posted by: |
Nicole J. (Posted on July 26, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Very Poor |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| Dr. Juarez performs the surgery at this hospital. |
| Competitors: |
St.Luke's wasn't up to par compared to Scottsdale Shea Hospital. My insurance would have paid for either hospital however the surgeon at Scottsdale hospital is scheduling out to March 08. |
| Comments: |
I was in a room with a homeless woman. She was in the hospital for ulcers,etc..I felt since i had good insurance i should have been in a room with someone who had the surgery. I couldnt understand why i was in the bariatric ward however my neighbor didn't have the surgery. She bleed several times in the bathroom. I didn't have a good experience at all. I was also told we were to receive a goody bag. The goody bag consist of consist of a picture frame, sippy cup, sports bottle, baby spoon and fork. The nurses advised the goodie bag has been out of stock for three months. If you have a good health insurance and want the best hospital stay away from st. lukes!!! |
| Posted by: |
Mark L. (Posted on July 11, 2007) |
| Overall Value: |
N/A |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
N/A |
| How Selected:
| recommended by a friend |
| Competitors: |
old, in poor condition, remodeling going on - but I think it is a lost cause - tear it down and rebuild! |
| Posted by: |
Carolyn H. (Posted on June 27, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
N/A |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Posted by: |
Hope H. (Posted on April 24, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
N/A |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My md was a part of this hospital |
| Competitors: |
I like the staff, the rooms are nice |
| Posted by: |
Michelle A. (Posted on April 17, 2007) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Poor |
| How Selected:
| Through my doctor. |
| Competitors: |
This hospital was better than I expected and my stay was comfortable. |
| Comments: |
I can't say enough good things about my night nurses, they were absolutely wonderful. My day nurse however didn't speak english that well and she seemed forgetful. I would have to remind her several times about my requests and she would apologize for forgetting. I paid extra for a private room so that my husband could stay with me in the hospital. However, after asking many staff members, we never received a recliner or fold up bed for him to sleep on. So needless to say, I was pretty upset that I had wasted $164 for a private room for nothing. Also, this is the nosiest hospital that I've ever stayed in. At 6am in the morning and at 9pm at night, there was someone outside my door vacuuming! Couldn't that have been done at a better time! I kept closing my door because of the noise and staff would walk in and say oh wrong room and walk out leaving the door open. This was very frustrating considering it was painful for me to get out of bed to close it again. The beds and most medical equipment are not for obese patients. I had to get two upper GI's and my body barely fit on the thing, so there was no room for my arms. And I'm one of the smaller bariatric patients. Clearly, the hospital needs to invest in machines build for overweight patients, if they are going to operate a bariatric wing. |
| Posted by: |
Garrett N. (Posted on March 16, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Poor |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This was the hospital Dr. Juarez uses. |
| Competitors: |
I haven't had many other hospital stays to compare this too but all in all it was a good experience. |
| Posted by: |
Bobby N. (Posted on February 24, 2007) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| Doctor assigned - didn't realize we had a choice! |
| Competitors: |
Have heard of better experiences. We were in the older section of the hospital which was adequate. |
| Comments: |
Half of the floor was for Bariatric patients - did not seem to be a priority - especially for the night shift. |
| Posted by: |
Mary Jo C. (Posted on February 23, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Poor |
| Multi Security: |
Very Poor |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| It is where my surgeon is. |
| Competitors: |
I once loved this hospital. I had stayed here on two other occasions with no bad feelings, but THIS time was a horror show! |
| Comments: |
Make certain that you demand what you NEED. Your visitors may end up feeling as though they are staff because the staff isn't around much. I was up to 22 hours immediately post op with no pain meds because they were leaking onto the floor...I was told over and over again after complaining of intense pain, that I shouldn't feel so awful. Then my SISTER saw the puddle, and the proverbial "you know what" hit the FAN. |
| Posted by: |
Debbie C. (Posted on February 14, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| It was the one chosen for me |
| Competitors: |
I have been to Casa Grande Regional Hospital twice and it was nicer in appearance. For being as old as this hospital is though it was nice. |
| Comments: |
I was treated very nicely by the nursing staff. Gracie was, by far, my favorite nurse. From the time I got to the hospital until I was discharged I felt very well taken care of. |
| Posted by: |
Revi S. (Posted on February 12, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Doctor's hospital. |
| Posted by: |
Rebecca H. (Posted on February 8, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Poor |
| How Selected:
| Dr's choice |
| Competitors: |
Dirty. There were fluids on the floor that were not immediately cleaned. The operating room had boxes stacked in the corner and I incidentally got MRSA after my surgery. Just felt the lack of cleanliness was the worst offense. |
| Comments: |
I didn't even have housekeeping come in for two days to mop the floor or clean the restroom?! Never heard of a hospital that didn't take care of that. |
| Posted by: |
Sharon M. (Posted on February 5, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Poor |
Pain Medication: |
Excellent |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Poor |
| How Selected:
| My insurance company chose it for me. |
| Competitors: |
No, I have never been in one so bad, with the acception of Tempe St. Lukes |
| Comments: |
I didnt know much about the hospital going in and I wish I would have. The surgeon and nurses and everyone that helped PRE-OP were awesome! Very relaxing and answered all questions. My first few hrs after recovery were great. I had an awesome nurse. Then after she went home that night, the rest of the stay went downhill. I found the majority of the staff to be ignorant when it came to things my what I could or couldnt eat and when and so forth. Trying to get someone in my room was almost impossible. I had a breathing emergency (asthma attack) and it took me hitting the button and trying to talk to them four times. I guess they finally got the hint when I was unable to answer each time. It took them over 30 minutes to come check on me after I rang the first time. That to me is unnacceptable and down right incompentant. When I was asked by the Dr. on the morning of the third day if I wanted to go home or stay a couple more days, I told him I wanted to go home. I honestly fealt like my health could be jeopardized if I continued to stay in the hospital. |
| Posted by: |
Ann S. (Posted on February 3, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My surgeon was the determining factor along with the type of surgery being performed. |
| Competitors: |
I have no experience for comparison. However, it does have the designation as a Center of excellence of my type of surgery. |
| Comments: |
I couldn't be more happy with my experience with the process and staff |
| Posted by: |
Deactivated Member (Posted on January 19, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Poor |
| Competitors: |
I've had 17 surgeries,the care was as good or better |
| Comments: |
I found the staff very willing to help you with any need. |
| Posted by: |
Deactivated Member (Posted on January 19, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Poor |
| Competitors: |
I've had 17 surgeries,the care was as good or better |
| Comments: |
I found the staff very willing to help you with any need. |
| Posted by: |
Heather F. (Posted on January 4, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Average |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| I didn't I went where the surgeon had privledges |
| Competitors: |
It was the worst stay I have ever had! Not the hospital but the nurses were horrible. I had to tell them what to do. Most of them didn't even undertand english |
| Comments: |
The hopitla itsself is great. I did not have to more than 10 mins for appointments and test. But the nurse staff leaves alot to be desired |
| Posted by: |
Heather F. (Posted on January 4, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Average |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| I didn't I went where the surgeon had privledges |
| Competitors: |
It was the worst stay I have ever had! Not the hospital but the nurses were horrible. I had to tell them what to do. Most of them didn't even undertand english |
| Comments: |
The hopitla itsself is great. I did not have to more than 10 mins for appointments and test. But the nurse staff leaves alot to be desired |
| Posted by: |
Heather F. (Posted on January 4, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Average |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| I didn't I went where the surgeon had privledges |
| Competitors: |
It was the worst stay I have ever had! Not the hospital but the nurses were horrible. I had to tell them what to do. Most of them didn't even undertand english |
| Comments: |
The hospital itself is great. I did not have to more than 10 mins for appointments and test. But the nurse staff leaves alot to be desired |
| Posted by: |
Pam W. (Posted on December 30, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| This is the hospital my surgeon uses. That is why I went to St.Lukes. |
| Competitors: |
Older hospital but they are in the process of building a brand new baratric center |
| Comments: |
Older hospital. Nurses were nice.Would have liked to have been in a newer hospital. |
| Posted by: |
RoosMom * (Posted on November 22, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My insurance picked the surgeon and this is where he practices so I didn't have a choice but I am very pleased with the care! |
| Competitors: |
I would recommend this hospital for this surgery and care. |
| Comments: |
I was very pleased with my stay.The weightloss center within this hospital is called 'Bridges' and it's just for the overweight patient - with their needs in mind. The nutritionist is right there as well as educational classes, support groups and more to be sure the patient is a success with his/her choice for a new healthy life. |
| Posted by: |
Alison G. (Posted on October 17, 2006) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Very Poor |
Pain Medication: |
Average |
| Quiet: |
Very Poor |
Visiting: |
Poor |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| surgeon |
| Competitors: |
poor |
| Comments: |
Did not enjoy my stay there. Could not wait to go home. Hospital could be a little more cleaner! |
| Posted by: |
Rebecca (Becky) G. (Posted on September 28, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| my primary care physician referred my to Dr. Juarez |
| Comments: |
Even though the hospital is old I felt very comfortable there. It was clean and everyone was very considerate of my needs. Everyone was very sensitive of my feelings and privacy. |
| Posted by: |
Cindy G. (Posted on September 23, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| THROUGH MY INSURANCE WHICH WAS STATE INSURANCE AHCCCS AP-IPA AND SURGEON BRIDGES CENTRE |
| Competitors: |
WELL THE ARCADIA METHODIST IS A BEAUTIFUL AND WELL EQUIPTED HOSPITAL THIS HOSPITAL WAS OLD AND AS YOU DRIVE OUT THE PARKING LOT OF THE HOSPITAL THERE ARE HOOKERS DAY OR NIGHT AND THEY DO THE GASTRIC BYPASS SURGERIES THERE AND THEY DONT HAVE A X-RAY TABLE TO HOLD MY WEIGHT THERE WHEELCHAIRS WERE LARGE ENOUGH JUST THEY WERE OLD AND COULD BARELY MOVE I WAS REAL SURPRISED THAT THIS HOSPITAL WOULDNT INVEST IN MORE EQUIPTMENT KNOWING THEY DEAL WITH OVERWEIGHT PATIENTS .. |
| Comments: |
ICU WAS REAL TOGETHER AND A EXCELLENT CARE STAFF BUT THE 6TH FLOOR WAS TERRIBLE I MEAN THE NIGHT TIME STAFF SEEMED TO BE MORE RESPONSIVE THAN THE DAY TIME STAFF ALL NURSES AND CNA WERE GREAT PERSONALITY AND NICE WISE BUT DAMN IT WHEN U NEED HELP TO THE TOILETTE AND THEY TAKE OVER 30 MINUTES AND ACT LIKE U ARE BOTHERING THEM WHEN PUSHING THE BUTTON IT GOT A LIL CRAZY BUT OVERALL IT WAS NICE AND BRIDGES CENTRE WAS WONDERFULL ALL THERE STAFF BUT JUST THE HOSPITALS EQUIPTMENT AND BUILDING WAS TERRIBLE AND OUT DATED I SEEN PLACES THAT COULD HAVE BEEN MORE CLEAN BUT IM OK AND THEY DID TAKE CARE OF ME BUT MY WHEELCHAIR IS WAS BETTER THAN THERES AND THATS SAD .. |
| Posted by: |
Emmy H. (Posted on September 21, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| My insurance |
| Competitors: |
I actually thought this hospital was better than others I've been to in Arizona state. |
| Comments: |
After reading the other reviews of St. Lukes, I was a bit apprehensive. I kept a good attitude and got out of there in three days.The staff was great and gave me time alone, which I really need after having surgery.the bed I had was broken and that's about the only negative thing I can think of.My overall experience was great.Everyone was kind and informative, not pushy. They allowed my husband to stay late and hang out all day.Whenever I pushed the call button, someone was there within 5-10 min. Overall score-9- |
| Posted by: |
LeAnne G. (Posted on August 27, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Poor |
| How Selected:
| It is where Dr. Juarez does surgery for the Bridges Program. |
| Competitors: |
It's one of the older hospitals in the Phoenix area. |
| Comments: |
The nursing staff was just awesome! I couldn't of been more well cared for or helped by a better group of people. My only real complaint is that the person I was rooming with wasn't a bariatric patient. |
| Posted by: |
Dawn C. (Posted on August 15, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Poor |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| The hospital was the one that was covered by my plan with Dr. H Juarez |
| Competitors: |
Felt that the hospital is in need of updating and is in the process of remodeling. Other hospitals in the area are nicer. |
| Comments: |
I felt that the staff was not attentive enough of me and the other patient in the room that I was in and we were not checked on often enough. |
| Posted by: |
Donna B. (Posted on July 21, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Poor |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| That is where surgen does his surgery
Also read reveiws about this hospital |
| Competitors: |
n/a |
| Comments: |
The hospital staff was condescending and not understanding.
Surgery staff and Dr. excellcent |
| Posted by: |
Sally M. (Posted on June 17, 2006) |
| Overall Value: |
Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Average |
| Multi Security: |
Poor |
Privacy: |
Poor |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Poor |
| Parking: |
Ver | |
