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Dallas Regional Medical Center Galloway Campus

Feedback posted by the public

Location	Mesquite, TX
Phone	View contact info
Bariatric Surgeons believed to have operated at this hospital: Wade Barker, M.D. Michel Stephan, M.D.

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View other hospitals in Texas where bariatric surgery is performed.

Number of Contributors: 21

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:

How would you rate its overall value? (“Overall Value”)
How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
How much privacy did you feel the hospital gave you? (“Privacy”)
How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
How restfully quiet did you find your experience? (“Quiet”)
How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
How would you rate the parking accomodations? (“Parking”)
How did you select this hospital? (“How Selected”)
How would you compare this hospital to others that you have been to? (“Competitors”)
What other comments do you have about this hospital? (“Comments”)

Posted by:	Shawn T. (Posted on July 24, 2008)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Excellent
How Selected:	Where surgeon preforms surgery.
Competitors:	Same
Comments:	Staff was nice.

Posted by:	Ang B. (Posted on September 7, 2005)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Poor
How Selected:	Dr Barker used this hospital
Comments:	My daytime and nightime nurses in ICU were Dennis and Gary and they were both WONDERFUL! They made my stay there very comfortable.

Posted by:	Julie Q. (Posted on August 27, 2005)

Posted by:	Marcie C. (Posted on August 17, 2005)
Overall Value:	Average	Oversized Equipped:	Good	Oversized Sensitive:	Average
Multi Security:	Average	Privacy:	Good	Pain Medication:	Average
Quiet:	Average	Visiting:	Average	Staff Responsive:	Poor
Parking:	Average
How Selected:	Doctor uses this hospital
Competitors:	This hospital was not to the standards I would compare with most other hospitals. I t seemed to be a little under the radar.
Comments:	the nurses staff did not follow through properly on the after care and when it was brought to the head nurses attention she was very apologetic.

Posted by:	Deby O. (Posted on August 13, 2005)
Overall Value:	Poor	Oversized Equipped:	Average	Oversized Sensitive:	Average
Multi Security:	Poor	Privacy:	Average	Pain Medication:	Good
Quiet:	Poor	Visiting:	Good	Staff Responsive:	Poor
Parking:	Good
How Selected:	It was the hospital that my surgeon used. My main problem is that the hospital was dirty, they did not get me up to walk enough or do deep breathing, and the nurses fought about taking care of patients right in front of you. The Day Surgery people were very kind though, it is mainly the floor nurses when you get to a room.
Competitors:	It is far inferior to any hospital I have ever been to. Very outdates and air conditioning goes out in main OR when it rains.

Posted by:	Kesha B. (Posted on August 12, 2005)
Overall Value:	Average	Oversized Equipped:	Excellent	Oversized Sensitive:	Good
Multi Security:	Good	Privacy:	Good	Pain Medication:	Average
Quiet:	Poor	Visiting:	Excellent	Staff Responsive:	Good
Parking:	Excellent
How Selected:	Selected by Dr. Barker
Competitors:	This was my first in-patient surgery so for the most part it was average.
Comments:	The majority of the nurses were nice but not very knowledgable. One nurse messed up my paperwork preventing me from getting the medicine that I needed. If you get a nurse by the name of Felicia ask for a new one. She was rude and if you do not have large veins will have to stick you several times. She checked on me maybe two times during her shift.

Posted by:	Paula B. (Posted on July 22, 2005)
Overall Value:	Poor	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Good	Privacy:	Average	Pain Medication:	Excellent
Quiet:	Average	Visiting:	Good	Staff Responsive:	Average
Parking:	Average
How Selected:	Mesquite Community was in network w/my insurance and is one of the hospitals that Dr Barker performs at.
Competitors:	Terrible, the day surgery staff and recovery were wonderful, very nice and polite and explained everything. Nice to my husband as well. I had to be put on the 2nd floor because day surgery was closing. The staff on the 2nd floor was horrible. They did not do what Dr Barker asked them to do, they were VERY rude to my husband and to me. They acted as if I was a bother instead of a patient. Took forever to answer when you called, if they answered at all. I finally walked to the nurses station and demanded that someone come take my IV out because I was going home. I had done everthing I was supposed to do to be able to be released.
Comments:	I will never go back to this hospital and would not refer anyone unless I was 100% sure that I would only be dealing w/the day surgery department.

Posted by:	Amy H. (Posted on June 9, 2005)
Overall Value:	Average	Oversized Equipped:	Average	Oversized Sensitive:	Average
Multi Security:	Average	Privacy:	Good	Pain Medication:	Poor
Quiet:	Poor	Visiting:	Good	Staff Responsive:	Good
Parking:	Average

Posted by:	Linda A. (Posted on May 9, 2005)
Overall Value:	Good	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Good	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Good	Staff Responsive:	Average
Parking:	Poor
How Selected:	It was in my insurance network. Two days before my surgery, I was changed from the Medical Center in Plano to Mesquite Community Hospital for insurance reasons.
Competitors:	This is the only hospital I have ever been in for surgery.
Comments:	The parking was terrible because the hospital is under construction right now.

Posted by:	Tiffani R. (Posted on January 10, 2005)
Overall Value:	Good	Oversized Equipped:	Excellent	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Good	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Good	Staff Responsive:	Good
Parking:	Good

Posted by:	Michelle G. (Posted on December 23, 2004)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Good
Multi Security:	Good	Privacy:	Excellent	Pain Medication:	N/A
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Average
How Selected:	I really did not choose MCH. I chose my doctor and he does surgery there and it is on my insurance.
Competitors:	THe hospital was fine, it rated with local community hospitals that I have been in.
Comments:	I had a great experience at the hospital. The nurses were wonderful and the accomdations were fine.

Posted by:	Deactivated Member (Posted on November 10, 2004)
Overall Value:	Excellent	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Good
Quiet:	Good	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Average
How Selected:	My Doctor works out of that hospital
Competitors:	AS good as any other
Comments:	I was impressed with the care from the nursing staff and especially since they had gone through a Bariatric sensitivity training course. I had been there before and the difference was wonderful! They were very attentive regarding my specific surgery and the needs I had. They were very helpful in making sure I had everything I needed. They made me walk, (per my doctor's instructions) which was difficult at first, but got better. The dietician was helpful in telling me about what i will be able to eat, and suggested things to make my tranistion into my new lifestyle easier. A nurse came around and asked me how my stay was, (she didn't work on my floor). That made me think they really care how i am doing. They also offered a support group meeting every month.

Posted by:	Carmen Y. (Posted on September 18, 2004)
Overall Value:	Good	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Good	Privacy:	Average	Pain Medication:	Good
Quiet:	Average	Visiting:	Excellent	Staff Responsive:	Good
Parking:	Average
How Selected:	This is the hospital that my doctor (Dr. Wade Barker) uses.
Competitors:	I haven't been in any other hospitals in Mesquite or immediate surrounding areas.
Comments:	I felt like the day staff of nurses, etc. was very good. Especially April a day nurse I had..she is great. Also, Blake..he is very kind and attentive. Most of the night staff is very slow and not as friendly, except for a few. One nurse I had named JoAnn is a very caring person. I heard bad things about a nurse named Benjamin (last name) so I told all that I didn't want her to be assigned to me ever.

Posted by:	Sheila W. (Posted on August 3, 2004)
Overall Value:	Good	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Excellent
How Selected:	this is the hospital that my surgeon uses
Competitors:	I was satisfied with everything except there was a mess up on my surgery time. I was told over and over my surgery time was 12 noon when actually it was a 9:30 am. So there was a rush to prepare me for surgery.
Comments:	I used hospital because of my surgeon. For me, it was inconvient since it is a 45 minute ride from my home.

Posted by:	Fae L. (Posted on June 16, 2004)
Overall Value:	Poor	Oversized Equipped:	Average	Oversized Sensitive:	Poor
Multi Security:	Good	Privacy:	Good	Pain Medication:	Poor
Quiet:	Poor	Visiting:	Excellent	Staff Responsive:	Poor
Parking:	Good
How Selected:	My surgeon used that hospital.
Competitors:	I will not go back there.
Comments:	They gave me another patients pre surgery meds. They lost paperwork and my surgeon could not take out gall bladder during surgery as a result. The x-ray staff insulted me and was forced to apologize. They told my family I would be coming back to a room a wait there and then moved me to ICU and brought another patient into that room. My family didnt know where I was for over 3 hours. They were very upset.

Posted by:	Sherry M. (Posted on February 5, 2004)
Overall Value:	Very Poor	Oversized Equipped:	Poor	Oversized Sensitive:	Very Poor
Multi Security:	Average	Privacy:	Average	Pain Medication:	Average
Quiet:	Very Poor	Visiting:	Good	Staff Responsive:	Poor
Parking:	Poor
How Selected:	It is the only one my surgeon works out of.
Competitors:	I would not at all. I give this hospital a -1 they have rude nurses that when you ask for help they dont come especially in the middle of teh night.
Comments:	I had only one good nurse (blake) was his name the rest can go to hell!!!!

Posted by:	Karen A. (Posted on January 19, 2004)
Overall Value:	Poor	Oversized Equipped:	Poor	Oversized Sensitive:	Poor
Multi Security:	Poor	Privacy:	Average	Pain Medication:	Average
Quiet:	Poor	Visiting:	Good	Staff Responsive:	Poor
Parking:	Average
How Selected:	I didn't have an option - this is the hospital that Dr Barker uses for his surgery needs.
Competitors:	There are diffinitely better hospitals in the area.
Comments:	The ICU facility and staff are fantastic and probably rate among the best. When you get moved out of ICU and onto the regular floors the care gets really bad. Also the rooms are really small and cramped.

Posted by:	Karen J. (Posted on January 13, 2004)
Overall Value:	Poor	Oversized Equipped:	Average	Oversized Sensitive:	Average
Multi Security:	Poor	Privacy:	Good	Pain Medication:	Excellent
Quiet:	Average	Visiting:	Good	Staff Responsive:	Very Poor
Parking:	Good
How Selected:	It was the only hospital where my surgeon practices. But, he got on to the staff if they did not comply with his directives. They often did not.
Competitors:	Well, while waiting to go into surgery ( in the hallway of the surgical suite) they went to put in the IV and found the nurse forgot to put it in and I had to ask - just before I went under - to have them put on the foot pumps. My last thoughts before going under - they are going to kill me. Once I was back in my room, for the most part they ignored me except to get vitals and dispense pain killers. Example: On day 2 I needed help to the bathroom. After buzzing twice I waited 45 minutes and NO ONE came so I got up and proceeded to poop all over myself trying to get to the bathroom. I buzzed again and waited 30 more minutes before a male orderly heard me yelling for help. It was not his job, but he cleaned me and my bed up and got me comfortable. Contrast this to my c-section at Presbyterian Plano in Plano TX about 10 months earlier and the service at that hospital was excellent.
Comments:	I would not go here on a bet. I worked so hard to get out of there and home because I really believed they did not care about me. But then, the nurse who did my pre-op warned me that the floor I was on had lazy non-caring nurses. She was right.

Posted by:	Jeanette K. (Posted on August 10, 2003)
Overall Value:	Average	Oversized Equipped:	Poor	Oversized Sensitive:	Good
Multi Security:	Average	Privacy:	Average	Pain Medication:	Excellent
Quiet:	Very Poor	Visiting:	Good	Staff Responsive:	Poor
Parking:	Good

Posted by:	Wendy K. (Posted on August 9, 2003)
Overall Value:	Average	Oversized Equipped:	Average	Oversized Sensitive:	Average
Multi Security:	Average	Privacy:	Average	Pain Medication:	Good
Quiet:	Average	Visiting:	Good	Staff Responsive:	Average
Parking:	Good
How Selected:	where my doctor said to go for surgery being a nurse myself I have very high expectations for otheres in the medical field.
Competitors:	fair- if I could have made more choice in the hospital to use I probablily would have made another choice
Comments:	the surgery staff was wonderful and even came to check on me few days later, the staff on the floor, some where OK others didn't seem to know enough about the procedure I'd have done.

Posted by:	Debbi K. (Posted on June 18, 2003)
Overall Value:	Very Poor	Oversized Equipped:	Good	Oversized Sensitive:	Very Poor
Multi Security:	Poor	Privacy:	Excellent	Pain Medication:	Good
Quiet:	Very Poor	Visiting:	Good	Staff Responsive:	Very Poor
Parking:	Excellent
How Selected:	My surgeon uses this hospital. I will say that he is not shy about righting any wrong his patients might encounter.
Competitors:	I have never been in a hospital that had such a lazy(yes I said lazy) group of nurses on the floor I was on.
Comments:	I would give very poor ratings on patient care in at this hospital.

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