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University of California, Irvine Healthcare
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
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About this Hospital
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UC Irvine Healthcare's bariatric surgery program offers individuals in Orange County and Greater Los Angeles the latest options for weight loss surgery. Our team specializes in minimally invasive laparoscopic approaches to bariatric surgery, including the Roux-en-Y gastric bypass and the LAP-BAND® techniques.
World-Class Multidisciplinary Team
Led by board-certified gastrointestinal surgeons, Drs. Ninh T. Nguyen and Kevin Reavis, UC Irvine Healthcare's bariatric surgery program offers individuals in Orange County and Greater Los Angeles the most advanced minimally invasive laparoscopic techniques. The multidisciplinary team of experts includes surgeons, anesthesiologists, psychologists, dietitians, nurses and patient coordinators.
LAPAROSCOPIC BARIATRIC SURGERIES PERFORMED
LAP-BAND®...Simple and Reversible
In this procedure, a small silicone band is placed around the upper section of the stomach to restrict the stomach's size, limiting the amount of food you can eat. The band has an inflatable balloon that can be adjusted, allowing you and your doctor to fine-tune the device to your individual medical and personal needs. You'll feel comfortably full with a small amount of food and will continue to feel full for several hours. This procedure has few risks and shorter recovery times, with slower, more gradual weight loss than a gastric bypass.
GASTRIC BYPASS (Roux-en-Y)...Works Two Ways
The Roux-en-Y procedure, also known as gastric bypass, permanently seals off most of the stomach to decrease the amount of food you can eat and restructures the small intestine to reduce the number of calories you can absorb. Though the procedure includes more risks, gastric bypass produces a more rapid weight loss than Lap-Band.
SUPPORT GROUP & ORIENTATION GROUP
UC Irvine Healthcare's bariatric surgery monthly meetings provide a supportive environment where pre-and post-surgery patients gather to discuss topics that can help contribute to their success. This unique setting allows patients to network with others who may share similar experiences. A guest speaker is often invited to discuss a topic in post-operative care. Family and friends are encouraged to attend.
| Topics Include: |
• New patient orientation
• Insurance concerns
• Preparing for surgery
• Getting through the first days of surgery
• Nutrition after gastric bypass surgery
• Expected weight loss |
• Stress management
• Managing anxiety
• Eating and recipe modification
• Emotional and psychological
factors contributing to obesity
• Open discussion |
Please join us every 3rd Tuesday of the month from 6:30 – 8:30 p.m.
New Patient Orientation: 6:30 – 7:30 p.m.
Postsurgery Support Group: 6:30 – 7:30 p.m.
New and Postsurgery Patient Session: 7:30 – 8:30 p.m.
The classes are held at 200 S. Manchester Ave.,
Rooms 210-211, Orange, CA 92868.
For more information, please contact Sharon So at 714.456.6185.
The first step to a new you Please call 888.717.GIMD (4463)
to request an information packet and to schedule a consultation.
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Number of Contributors: 25
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Sherry C. (Posted on August 18, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| Dr. Nguyen and his program were highly recommended. I wanted the best. |
| Competitors: |
Highly trained physicians, nurses and staff. It's the place to be if complications arise. |
| Comments: |
State-of-the-art facility with the knowledge and skill level to support it. |
| Posted by: |
Kathryn F. (Posted on May 29, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| Ninh had the highest review and least complications when doing my research. |
| Competitors: |
Among the best I have been to. |
| Comments: |
Although this is a trauma hospital and you have to wait for a bed... you are well medicated and dont even know you are waiting for a room. |
| Posted by: |
LaVonne R. (Posted on May 8, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It was recommended through my insurnace company. |
| Competitors: |
I would say it is above average, from the hospitals in my area. |
| Comments: |
I felt very well taken care of, especially by Drs. Nguyen, Reeves and Smith who all helped take care of me when I was readmitted for gall bladder problems that had been undiagiosned by my primary doctor. |
| Posted by: |
Charlene L. (Posted on April 11, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| It is listed as a Blue Cross Center of Excellence and aptly deserved. |
| Competitors: |
There is no comparison. I have been in several other hospitals and UCI Orange is by far the best. the nursing staff is incredible. |
| Posted by: |
Sandy D. (Posted on April 8, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| my insurance selected it for me |
| Competitors: |
I've never been in a hospital for surgery. This was my first time and I had excellent care. The nurses were quick to respond to my needs. |
| Comments: |
I had a good experience with the hospital |
| Posted by: |
Mj R. (Posted on April 2, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| I selected my surgeon and he works out of UCI so, I chose UCI. |
| Competitors: |
They are comprable to other OC hospitals. |
| Comments: |
Overall, my experience was good. |
| Posted by: |
Pam A. (Posted on March 19, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| I wanted to go to a full hospital not a hospital specializing in only gastric baypass in case of any problems. |
| Competitors: |
I've benn in most and fell that the were better than average. Everyone is very nice, the students are polite and helpful too. |
| Comments: |
I highly recommend the baritric program - they have a great team that includes social workers, nurse specialists and dieticians aside from the doctors. |
| Posted by: |
Carey F. (Posted on March 19, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| I heard nothing but rave reviews about the hospital and the doctors and was comfortable with both. |
| Competitors: |
This hospital was the "Disneyland" of hospitals, everyone was so friendly and understanding to the way you felt. Every staff memeber I encountered was so encourgaing. Even the housekeeping staff would comment on how much better I was doing than the day before.
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| Comments: |
The hospital is a clean helpful, and if in the future I need hospital care and have a choice I will choose UCI Medical Center. |
| Posted by: |
Jim R. (Posted on March 17, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Poor |
| How Selected:
| Blue Cross |
| Competitors: |
no problems |
| Comments: |
Well I would do it again, no problems. |
| Posted by: |
Johnathon R. (Posted on March 17, 2008) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| I did n't pick the hopsital. My Insurance carrier did. |
| Competitors: |
Can't |
| Comments: |
I was relased to soon form my surgery. I was in alot of pain and was unable to care for myself. If not for a good friend and his wife I think I would be in a bit of trouble. I was at UCi for three days and had to say with my friend for another three days before I was able to go home.
But I'm ok and now on the raod of better health. |
| Posted by: |
Anthony S. (Posted on March 4, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
N/A |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| Closeness and accepting my insurance and doctor good record |
| Competitors: |
better then other and more experience |
| Comments: |
only bad comment would be after surgery and waiting for private room for a long time. |
| Posted by: |
Cathlene J. (Posted on February 8, 2008) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Poor |
| Multi Security: |
Very Poor |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| Was sent there for my lap band surgery in 2005. My Dr. was Ninh Nygwen. Good Dr. but don't use UCI medical Center. I had an arguement with one of Dr. Ninh Nywens office. Dr.s boss (lady)moved in front of me in exam room and did not premit me to leave. My husband heard management(lady) and I arguing and went into the back to get me. This happened after my surgery.While in the Hospital nurses left me alone for hours with no help. My urine catheder got bent this was not alowing my bladder to empty. I called for nurse many times no one came. It took an elderly man to walk by my room and here me yelling for help. He went and told the nurse I needed help. well help did not come for another hour. It only came when the same elderly man stopped by to see if I was ok. When I told him that the nurse did not come yet I could here him yelling at the nurses until they came in. He made sure the the nurses came in my room. If it wern't for that man I think I would have died form my bladder bursting.
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| Competitors: |
UCI medical Center has gone down hill. I have had other type of surgery at St. Joesph hospital. LOVED IT LOVED IT!!!!!! |
| Posted by: |
Lori B. (Posted on December 12, 2007) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Very Poor |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Very Poor |
Privacy: |
Very Poor |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Very Poor |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| The surgeon that accepted my insurance is at this hospital |
| Competitors: |
This is far the worse. I have had to go there many times and every time I was treated horribly. I felt as if I was going to die many times. I would never suggest anyone go here or to a DR Naim. |
| Comments: |
The nurses were horrible and uncaring. The surgeon I had was awful and If another surgeon and the team of Drs wouldnt have stepped in to help me I truly feel i would have died. Its finally 8 1/2 months later and its been a horrible 8 months. There was a particular nurse i had on 2 separate floors named Guadalupe, she was horrible and mean and treated me horribly. Most of the nurses cannot draw blood or put in an IV so I had to get poked numerous times to then just have someone from the lab come and do it. Any other hopsital or lab they draw it with no problem for I have good veins. The way I was treated there was awful and that alone would make me never have the surgery . Please noone go there or to DR.NIAM who is now in Long beach, california. If you do please be careful and always have a friend or loved one with you for support. |
| Posted by: |
Shelley F. (Posted on November 1, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Poor |
| How Selected:
| Several people I know have had different surgeries there and had only wonderful things to say about it. |
| Competitors: |
Excellent compared to some others I've visited people in. |
| Comments: |
The staff was great the nurses I had on the last day I was there were teriffic. Ikeia, Olu, and Riza made me feel right at home. |
| Posted by: |
A L. (Posted on October 17, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Dr. Ninh Nguyen is a very well renowned bariatric surgeon. He is the director of the bariatric program. UCI Medical Center is a level 1 trauma center consisting of several excellant general surgeons. I have been a patient of UCI for 4 years and I have had excellant care. |
| Competitors: |
This Hospital is always up to date in all new information, Medical techniques. The staff are all helpful. |
| Comments: |
I have trust in this hospital that I will get the best care. I have received excellant care from Dr. Nguyen and all his staff. My hospital stay was smooth and pleasant. |
| Posted by: |
Kevin R. (Posted on October 16, 2007) |
| How Selected:
| Convenience |
| Posted by: |
Deborah S. (Posted on November 7, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
N/A |
Oversized Sensitive: |
N/A |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| updating from last year I can tell you that it was night and day. I had surgery last year, and had to have an ERCP, and was on 3North. It was the only bed available, and had really bad nursing care. This year I had to have the surgery again, and instead of going in through the ER, I went in through normally scheduled surgery, and was given a private room, and was in the tower section. This experience was very positive, and was like a night and day experience compared to last year. I had a pain pump the entire time I was in hospital this year, and last year I did not, however, I found out after the fact, that last year I was on the ortho floor, and had to share a room with 2 other patients whose family was ill, and which I became ill, and took home the flu. This year, the staff was very positive and caring, and really went all out to make sure I was comfortable and had everything I needed. I had the 2 top surgeons in the world for this, Dr. Nguyen, and Dr. Lee. If you are planning to have gastric bypass at UCI, Dr Nguyen and his staff are tops. I would recommend them to anyone, and especially if you are on the GI or Surgical floors, it really was a positive experience as compared to last year. |
| Comments: |
UCI is a great hospital for the world renown doctors and the surgical floor I was on in 2007 was 100% better than the ortho floor I was on last year.
Hopefully everyone will get to be in the surgical floor section, because those nurses really do care about you, and were very kind and considerate....it was definitely a whole different experience than last year.
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| Posted by: |
Gloria B. (Posted on November 7, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Very Poor |
| How Selected:
| I.P.A. TOLD ME WHERE TO GO |
| Competitors: |
EXCEPT FOR THE PARKING, THIS HOSPITAL IS JUST AS GOOD AS OTHER HOSPITALS I'VE BEEN IN. |
| Comments: |
THE STAFF WAS VERY CONSCIOUSNESS ABOUT MY FOLLOW UP CARE AFTER SURGERY. |
| Posted by: |
Songs From The Heart B. (Posted on May 6, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| It was covered by the insurance |
| Comments: |
I had a bad experience with the nursing staff. However this does not reflect my feelings about Dr. Nguyen. My doctor was excellent....he just needs some better nurses behind him in the aftercare portion of his team. |
| Posted by: |
Mysstical A. (Posted on October 21, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| Dr. Nguyen is the Director of UCI Bariatric Surgery Program, as well as the Associate Professor of Surgery, and Chief of GI Surgery. |
| Competitors: |
I think it was the best of all the local hospitals, specifically because there is so much knowledge floating around being a teaching hospital. There is care for any other issues that arise because it is not simply geared only toward WLS. |
| Comments: |
The staff was great, accommodating, friendly, and understanding. I do think that dietary needs to change their broth. Nobody should have to look into a 30cc cup and see more semi-solid chicken fat than actual liquid. The beef broth was much better looking and tasting. |
| Posted by: |
Bonnie A. (Posted on August 27, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Was referred by my primary physician |
| Competitors: |
Comparable, I have not been hospitalized prior to this procedure |
| Posted by: |
Anastacia B. (Posted on October 1, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| The surgeon's Hospital, as well as the one I used to work at. |
| Competitors: |
Better than St. Joesph's in Orange, they are terrible! |
| Comments: |
The staff was very nice for the most part (only had one bad nurse). They were very accomodating and knew how to treat bariatric patients. |
| Posted by: |
Jennifer C. (Posted on April 14, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| Picked the surgeon |
| Posted by: |
Sharon M. (Posted on August 13, 2002) |
| Overall Value: |
Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Very Poor |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| This is the only hospital my doctor practiced at. |
| Competitors: |
Not as nice as other hosdpitals in the area. |
| Comments: |
They are in great need of trainning on how to care for bypass patients. Radiologu had no idea about the fact bypass patients has only swallow one ounce. The dietitian had no idea what the required diet was for a bypass patient. In general this surrgery is new to to UCI medical and they need to train thier staff in how to care for the bypass patient. I will say the skill and care of the surgeon did however make it worth putting up with the inadequicy of the hospital. |
| Posted by: |
Judy N. (Posted on July 17, 2002) |
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