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Washington Hospital Center
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Washington, D.C. where bariatric surgery is performed.
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Number of Contributors: 17
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Kimberly W. (Posted on September 1, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| A friend told me about this hospital,so I looked into it. |
| Competitors: |
This hospital is wonderful. |
| Comments: |
The people are great.They knew exactly what to expect and took care me when I needed them most.I would def. refer this hospital befoer any other. |
| Posted by: |
Kerrie M. (Posted on March 17, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Poor |
Pain Medication: |
Average |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| There was no choice it was the hospital that my surgeon selected. |
| Competitors: |
I have only stayed at military hospitals and this one doesn't compare - it's standards are far lower or should I say the military hospitals are far higher. |
| Comments: |
After my late afternoon surgery - I was put in a bed and left there, basically with no one checking on me. When the orderly came to take me for my leak test he was disgusted to find that I was lying in wet sheets where my JT tube had leaked - I was so weak I couldn't move. My husband had worked nights the night previous and was late getting to me but I was miserable and couldn't wait to get out. My surgeon and his staff were brilliant - the nursing staff I bet couldn't even give you my name after looking at my notes. |
| Posted by: |
Carolyn K. (Posted on May 4, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I selected WHC because of my research I did on WLS.I first learn that they did WLS from this web site.
Also because of the distance from my home. |
| Competitors: |
It's one of the best Hospitals that I've ever been to.I've been to many different hospitals over the years and I'll give WHC a 81/2 on a scale 1-10. (10 being the highest score) |
| Comments: |
My stay at WHC was very pleasant. The staff was very supportive,and was always there when I needed some one.I had one nurse that would sing to me every morning.My roommate enjoyed her as much as I did. |
| Posted by: |
Beverly D. (Posted on March 22, 2005) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Average |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| This was the hospital my surgeon was affiliated with |
| Competitors: |
Still pre-op but have been very pleased with pre-op services and kind staff. Post-op I would say I have been in better, but not since the nursing shortage and not in a major metropolitan hospital. I am from a small rural hometown with hospitals staffed by local folks. Makes a big difference. |
| Comments: |
Even though bariatric patients are concentrated on one wing of the hospital, nursing staff is rotated in from other areas and other hospitals and very few have any idea how to treat a bariatric post-op patient. I was there a total of 15 days and never had a meal tray that was correct for the diet I was on. One or two bad nurses, with just plain poor nursing skills influenced the entire stay. Actually the majority were very good. I was also there over two weekends, which in my opinion, is something to avoid. Everything is in a state of temporary chaos. |
| Posted by: |
Anita M. (Posted on February 1, 2005) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Poor |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| Per my Health Insurance. Before going I was happy that was going to the WHC, but after being there I was surprised how poorly I was treated. The doctor's are A plus, but it ends there. The worst part is that just a few nurses are causing me to feel this way about the majority of the staff that did a B plus job. |
| Competitors: |
About the same....there is a major need for a better focus of Patient Safety |
| Posted by: |
Glori V. (Posted on December 21, 2004) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
N/A |
Staff Responsive: |
Very Poor |
| Parking: |
Excellent |
| How Selected:
| It was the hospital my surgeon worked out of. |
| Competitors: |
This was the worst hospital I have ever stayed in. The staff was compelely overworked, insensitive to patient needs, and overall ineffecient bordering on dangerous! |
| Comments: |
If you are interested in my stay, please check out my profile Glori V. I have had several hospital stays and this one stood out for it's terrible "service". |
| Posted by: |
Stacie L. (Posted on November 22, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This is the hospital that my surgeon works out of.. |
| Competitors: |
I liked the hospital, but I wish it were just alittle closer to my home.. It was hard for my family to drive in DC.. |
| Comments: |
This is a very good hosptial and everyone there were so nice and helpful.. |
| Posted by: |
Susan E. (Posted on February 5, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| Where my surgeon practices |
| Competitors: |
Better than most |
| Comments: |
Shortage of nurses makes response to non-emergency requests rather slow. |
| Posted by: |
Kay S. (Posted on December 21, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
N/A |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| My original surgery was performed in Richmond, VA; however, due to complications, I was transferred from one hospital's ER to Washington Hospital Center's ER. Once I was in the care of the surgeons, I was immediately admitted. |
| Competitors: |
Washington Hospital Center is one of the best trauma hospitals in the country. Despite what many think (the ER staff is overworked), the hospital does an excellent job with taking care of its patients. |
| Comments: |
It's understandable that when many AMOS members enter this hospital, it's for the surgical and recovery departments. I didn't have my original surgery here, but I did have an emergency revision performed by Dr. Cook (under the direction of Dr. Kirkpatrick). Yes, I was seen by many residents (my entourage, as I nicknamed them) but that wasn't a problem.
My case was very special and so were my nurses. They paid very close attention to my needs as a patient and as a human being. There are those who complain about the entourage and the nursing staff, but if one examines their attitudes, he or she might be advised to take the review with a grain of salt.
The surgical staff at Washington Hospital Center saved my life and I am eternally in their debt. It was this attitude that made the rest of my stay at the hospital (which was a little more than a week) an easy one. |
| Posted by: |
Donna B. (Posted on February 26, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Excellent |
| How Selected:
| My surgeon does his surgery here and my husband was admitted her last year for other health problems and the hospital was great.
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| Competitors: |
The hospital was great. The nursing staff was the worse. I had to have my family drive 2 hours and stay with me all day to help me. It took the nurses 2 hours to come and change my I.V after it went off. My phone was broke in my room and my family keep calling the nurses desk trying to get a hold of me. They nurses station wouldn't even come and give me the messages. My family was 2 hours away and was real worried.
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| Posted by: |
Tikiesha D. (Posted on February 3, 2003) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| Strickly based one the Dr. |
| Competitors: |
This was my 1st stay in a hospital and it was the worst. The nurses had no compassion and they were very unorganized. |
| Comments: |
I would not recomment this hospital to anyone who is having major surgey thier attendance was horrible, they game me sugar items that made me so sick and continued throughout my stay to mix my liquids up with others. |
| Posted by: |
Jess S. (Posted on February 3, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| My surgeon only worked out of this hospital. |
| Competitors: |
I don't know. |
| Posted by: |
Lea A. (Posted on January 2, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Poor |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| This was the Hospital Dr. Kirkpatrick works out of. |
| Comments: |
My hospital stay was good. But they are not goo with finding a pain medication that works for you. They are very general and I had to be seen by too many residents not tenured physicians. |
| Posted by: |
K B. (Posted on September 24, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It was the hospital my surgeon practiced at. |
| Competitors: |
My only other hospital experiences were with Walter Reed Army and Andrews Air Force Base. Both of these hospitals provided excellent medical care as well as excellent patient care in general. Washington Hospital Center is in the same category, excellent. |
| Comments: |
The doctors and the nurses were equally interested in my care and well being. One thing I found interesting is that the nurses were curious as to why I chose this route for weight loss. At least 3 nurses that I recall asked about my decision and took time to talk to me and afterwards seemed more supportive. |
| Posted by: |
Teresa A. (Posted on August 22, 2002) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Poor |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| I was recommended to Dr. John Kirkpatrick and this is the hospital he practices from. |
| Competitors: |
I have never been ignored and treated so badly at any other hospital as I was at Washington Hospital Center |
| Comments: |
I guess I shouldn't judge the entire hospital and staff by one floor - 2NW. They are lazy and seem to come to work to socialize. |
| Posted by: |
Nancy S. (Posted on July 27, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| My surgeon, Dr. Finelli, uses this hospital. |
| Comments: |
WHC has an excellent reputation for cardiac care, butI wasn't there for cardiac care. The nurses/aides in the post-surgery area ignored my cries when I tried to communicate to them that my arm was numb. I did drift in and out of consciousness but they talked about when they were working, etc (I heard them)instead of reassuring me that I would be ok. The lab didn't label my blood and lost another tube, so both tubes had to be redrawn and I had very few veins left. The pharmacy kept bringing me one of the wrong meds, even when I told the nurses, residents, etc. that the medicine they were bringing was not interchangeable with what I took. They didn't carry three of my meds so they ended up telling my husband to bring my meds from home and I administered them to myself. |
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