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Wise Regional Health System

Feedback posted by the public

LocationDecatur, TX
PhoneView contact info

Bariatric Surgeons believed to have
operated at this hospital:

    Richard Benavides, M.D.
    David D. Kim, M.D.
    John Marsden
    Scott Stowers D.O.

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Texas where bariatric surgery is performed.

About this Hospital


Wise Regional Health System

WRHS offers the very best in medical care available as a result of newly expanded services which includes state-of-the-art diagnostic equipment, substantially increased patient capacity, and a greater number of physician specialists. Among the new amenities of the expanded hospital:

  • An enhanced Emergency Department that has quadrupled in size and offers a “Fast Track” clinic for less urgent medical conditions
  • A 64-slice CT scanner which allows advanced and immediate diagnosis of cardiac and trauma-related conditions
  • A new cardiac catheterization lab
  • State-of-the-art Labor and Delivery suites that have all necessary medical equipment built into each room
  • Broadband internet and wireless technology throughout the hospital

WRHS was recognized by the Texas Nurses Association as a “Nurse Friendly Hospital.” We are dedicated to delivering “Customer Service Beyond Expectations.”

Fit-N-Wise Bariatric Solutions at WRHS

Fit-N-Wise Bariatric Solutions offers a complete weight loss management program.  Our all-inclusive program offers help with medical weight loss, weight loss surgery, diet counseling, exercise training, psychological counseling and support group meetings.  At Bariatric Solutions we demonstrate our commitment to clients through a comprehensive education program, first class patient care, and lifetime support group.  Our team of experts has extensive training and experience working with Bariatric patients.  All consultations, support groups, and testing are conducted at Wise Regional making it convenient for all patients.  We have a state of the art Fitness and Wellness center for all patients which is incomparable to surrounding hospitals with cardiovascular and weight training, aerobics studio, 25 meter lap swimming pool and 750 sq ft. therapy pool (aquatic wheelchair and aquatic treadmills). 

Services:

  • Lap Band® and Gastric Bypass procedures
  • Exercise counseling
  • Dietary counseling
  • Extensive education program
  • Group support meetings
  • Seminars
  • Psychological consultations
  • Financial planning for the surgery; Self-pay options available
  • Specially equipped bariatric patient rooms
  • State of the art Fitness and Wellness Center

 Please visit our calendar for information on Support Groups & Events.



Number of Contributors: 19

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Kim B. (Posted on January 11, 2010)
Overall Value: Poor Oversized Equipped: N/A Oversized Sensitive: Average
Multi Security: N/A Privacy: Good Pain Medication: Poor
Quiet: Poor Visiting: Excellent Staff Responsive: Average
Parking: Good
How Selected: It was the hospital my insurance company required.
Comments: I feel like the nursing staff in hospital is not very well trained or equipped to handle bariatric patients. They seemed to only go by what was "in the book" and not from experience in bariatrics.
Posted by: David C. (Posted on July 28, 2009)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Average
Quiet: Excellent Visiting: Excellent Staff Responsive: Average
Parking: Good
How Selected: My physician selected it.
Competitors: Wise provided the most privacy I have ever had in a hospital stay.
Comments: Generally, hospital staff were accommodating, folksy and rural. I noted some variation among nursing staff as to their knowledge and compassionate attendance to my post-surgery needs (two RNs were very good). I had a couple of bad encounters with a senior "bariatric" nurse who seemed to be on an ego trip (e.g., abrasive interpersonal style, ALL contacts were conducted like super rounds with trainees in attendance, ordered other staff around in front of me). Then again, I had a wonderful encounter with another "bariatric" nurse who helped me get discharge information from my physician.
Posted by: Gail G. (Posted on December 15, 2008)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Poor
How Selected: Selected by Dr. Kim
Competitors: About the same
Comments: I was there only overnight. The staff was pleasant and accommodating. The nursing staff was knowlegable and professional as well as friendly.
Posted by: Bret H. (Posted on August 5, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: N/A
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: N/A Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: This is the only Hospital the Insurance would allow the surgery to take place
Competitors: It was a nice Hospital
Posted by: Tareasa A. (Posted on August 3, 2008)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Poor
Parking: Good
How Selected: This is the only hospital Dr. Stowers uses.
Competitors: About the same.
Comments: I thought the surgery staff was wonderful but the floor staff was not.
Posted by: Maria J. (Posted on March 25, 2008)
Posted by: Lisa H. (Posted on March 22, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: N/A Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Insurance
Competitors: great they are really nice and helpful people
Posted by: Amber D. (Posted on March 8, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: My insurance company said that I had to have my surgery at this hospital.
Competitors: I haven't really had to stay in any other hospitals, but the hospital is fairly new and I thought it was really nice!
Comments: It was beautiful on the inside and outside. The staff was very friendly and fast! They made me feel comfortable and at ease.
Posted by: Angie T. (Posted on December 29, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Good Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Location, surgeon
Posted by: Cheryl H. (Posted on December 20, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: In network for United Healthcare for the Lap Band surgery.
Competitors: Top notch facility
Comments: Had my doubts because of the 45 minute drive from my home. Would do it again in an instant! Staff is knowledgeable, and kind. Patience was in plentiful supply, even though there were 30 surgeries scheduled that day. Didn't feel pressured to hurry up and get out. They met my needs and answered all my questions. Great hospital!
Posted by: Dee C. (Posted on June 28, 2007)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Poor
Parking: Poor
How Selected: close to home
Competitors: Decatur does'nt catter to vegan's food needs, but my dietitian is learning how too before I do have my surgery this time
Comments: They need to learn about the different diets that people require, vegan / kosher, the last 2 times I had to stay there I had to have family bring all my food needs, or do without eating
Posted by: Dee C. (Posted on June 28, 2007)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Poor
Parking: Poor
How Selected: close to home
Competitors: Decatur does'nt catter to vegan's food needs, but my dietitian is learning how too before I do have my surgery this time. Dallas hospitals do.
Comments: They need to learn about the different diets that people require, vegan / kosher, the last 2 times I had to stay there I had to have family bring all my food needs, or do without eating
Posted by: Kris M. (Posted on June 20, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Average
Parking: Good
How Selected: This was the hospital my doctor worked out of that was also an in-network hospital.
Competitors: Their patient treatment was good and the facility was clean.
Comments: The only problem I had was feeling rushed out even though I wasn't very awake from the anesthesia. I tend to be a hard person to rouse from anesthesia and it takes me longer than most to come out of it.
Posted by: Pam S. (Posted on March 23, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: My two fine doctors work at the hospital. I am from the area so when the new hospital was finished it was a no brainer to use the newest facilities around.
Competitors: My only other experience with a hospital in the past 10 years was so HORRIBLE I told my grown son and husband they had better never take me back or allow me to be careflighted to that Ft .Worth hospital.
Comments: The new Decatur hospital is very clean, nice, from my point of view very state-of-the art and equally important to me still very much a caring hometown place.
Posted by: Marian B. (Posted on March 13, 2007)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: It was the hospital my surgeon used to perform his surgeries.
Competitors: It is new, with big rooms and bathrooms that are great. I loved the showers. I would use it again over some of the big medical centers in larger cities.
Comments: Very clean, with helpful caring staff. The ICU there is great. The stafff stays on top of any problems you may have. Call lights are answered promptly. All employees seemed very glad to work there.
Posted by: La Donne W. (Posted on November 26, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Cecile M. (Posted on June 2, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the hospital that Dr. Snow uses.
Competitors: Far out weighs any I have been in lately. Both my parents were hospitalized in the last four years and WRHS is the best!
Comments: The staff is very caring with the hometown atmosphere. These people all made me feel so important, they took excellent care of me. They made my stay very enjoyable.
Posted by: Staci H. (Posted on September 20, 2004)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Debra S. (Posted on May 14, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Home town. LapBand available
Competitors: Best in Wise County, Texas
Comments: Staff was wonderful. They worked well with my surgeon. Great experience.