| Comments From Patients |
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Kristin C.
Waterloo, NY
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Doc. Boss is absolutely phenominal! He knows his stuff, and he knows he knows it. He has a fabulous reputation in the upstate NY area and I know why. His bedside manner is awesome as well. If you all need a Doctor in the upstate NY area Doc. Boss is the one to see! Posted on 08/13/2007 |
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Lisa J.
Upstate, NY
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Dr. Boss is great. During my 1:1 appointment he answered all of my questions and went over the surgery in detail. I worked with Kathy, nutritionist, and found her to be easy to talk with also. While in the hospital I saw Dr. Boss a couple of times along with 2 of his residents and one of his partners. Again, all were very positive, personable and CARING! My experience at the hosptial was a good one, thanks to the caring doctors, nurses and patient techs at Highland Hospital. Posted on 02/28/2007 |
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Darlene B.
Rochester, NY
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My first impression of Dr.Boss was that he seemed very down to earth and was very enthusiastic about the benifets of WLS.He seemed very confident in his ability to change my life.He also strongly pointed out the risks as well.He emphasizes how important aftercare is.I feel that the aftercare was not through enough.He didn't check my blood every time I went in for check ups.the last time I went he never asked about my sugar readings to adjust my medication properly and I forgot to ask.I shouldn't have to ask!His staff was great!!!Tammy in the office is so on top of everything.I think the nutritionist should have focused more on after surgery nutrition along with preperation for surgery.As a surgen Dr.Boss was great I think he needs to step up the on the check ups a bit.His surgical... [Click here for more] competence is top notch!!! I also appreciated his wonderful bedside manor!!! This was my personal experience.Would I do it again? Yes!!! WLS. has been so benificial to my health and my happiness.
Posted on 01/15/2007 |
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Kathy R.
Pine City, NY
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Dr. Boss is a wonderful Dr. He was patient and explained everything I needed to know. Dr. Boss's staff was as wonderful and there whenever needed. I have recomended him to several friends that have had the surgery and are also happy with Dr. Boss and his office staff.
I was lucky and had no real complications, but if I only had a simple question they called back every time. Dr. Boss is great and I would have it done again tomorrow if need be. Posted on 10/14/2006 |
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Amy K.
Fairport, NY
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I had NO problems with Dr. Boss. He was great. He had a great bedside manor, he didn't talk down to me. My after care has been great. I really have nothing bad to say about him or his staff. Posted on 03/27/2006 |
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Dawn A.
Farmington, NY
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Dr. Boss was excellent from start to finish. I would recommend him to anyone in the Rochester area considering gastric bypass surgery. Posted on 02/03/2006 |
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Terri M.
Henrietta, NY
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I finally had my one-on-one with Dr. Boss last week. He was very patient and took the time to let me and my husband ask all the questions we needed to. From the research I've done, he seems to be one of the very best and I believe I'll be in good hands.
I really like his assistant, Tammy. Very competent and you can tell she has been doing this stuff for a while. The people at the front desk weren't overly friendly or welcoming, but they weren't rude either. I know medical offices get very busy, but it is so important to understand that, not only are they dealing with people who are on the brink of making a very serious change in our lives, but we are also often insecure about ourselves to begin with. I guess I would have just liked to see a few more smiles, or at least have... [Click here for more] someone return my smile.
Their program seems very comprehensive and follows all the guidelines. The nutritionist was helpful and seemed supportive.
I guess I'll know more once the surgery has been completed and I begin healing. That is usually when you see how everyone operates.
Post op: I was so impressed with my surgeon and the team he works with in the OR. They have such synergy, and the more people I talked to while waiting, the more I learned about him. He and his surgical team are so very competent and he has an incredible track record. I am so glad I chose him. I couldn't have been in better hands.
I recommend Dr. Boss to anyone in the Rochester area. I also recommend the program, in general that he and Dr. O'Malley have in place. The aftercare has been great. Dr. Boss is conservative about re-introducing foods and allowing plenty of healing time. I attribute this to part of the reason that I have not once had any nausea or vomiting. I also like the fact that when I call the office with a question, the nurse has gotten back to me the same day both times. She was supportive and gave me a lot of extra information and encouragement.
I'd give this group a 10 !!!
Posted on 01/16/2006 |
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Jessica N.
Fairport, NY
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Dr. Boss was very nice and willing to answer any questions I had honestly. He seems very optimistic. Posted on 11/09/2005 |
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Kim L.
Fulton, NY
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My first impression of Dr. Boss was that he was very knowledgeable, patient and caring. He answered all of my questions. My impression has not changed, he is very kind, but more importantly, also a great surgeon. Regarding the office staff, I unfortunately cannot rave about the service that I received from the office staff. My calls were NEVER returned, even up to the day before surgery, I was making calls to my insurance company regarding my surgery. Also, a very important insurance paper that I had submitted for reimbursement of $2200 for a trip that I was unable to take was never filled out. I always got the impression that they were too busy to take my phone calls (I only made 3 or 4 calls!) and were annoyed that I was bothering them. On the other hand, in person the office... [Click here for more] staff is very nice and sweet. I think that they are just too busy to handle the volume of calls that they get. I do believe that Highland has recently enlarged the office so maybe that will help. Aftercare is awesome, they have very informative handouts that explain everything to you. The entire program is very well structured, risks of surgery were addressed at all levels, beginning with the psych. eval. and nutritionist. Dr. Boss's surgical competance was A+++, his bedside manner A+++, he is a very caring Dr. Some of the nurses were a little crabby during my stay at the hospital but that happens everywhere. I had a hard time getting anyone to listen to me right after surgery when I tried to explain that morphine was not helping my pain, they might as well have been giving me baby aspirin. Finally after about 8 hours of pain one of the residents (a female, btw) listened and ordered me a pain killer through my iv that actually worked. It was heaven...It was so nice to have somebody take my complaint seriously and try to help me. You won't go wrong by choosing Dr. Boss.
Posted on 11/07/2005 |
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Linda M.
Spencerport, NY
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He is a very nice man and his nurse Tammy is a sweet heart. Posted on 10/28/2005 |
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