| Comments From Patients |
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CxJx
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My first impression of him was "This guy really knows his stuff, and he rocks!" He stayed and talked with me and my friend for a good 20 minutes before surgery and talked to her about her previous band and her previous doctor. He went over quite a bit with me but I was so sleepy! Everyone in his office were very welcoming and extremely helpful! Future patients should know that you get what you pay for (and then some!) He and Dr. Martinez are amazing surgeons! Apparently Dr. Martinez came in and spoke with me after surgery but I have no recollection of it because I was groggy! He also saw me the next day and went over everything again! What an awesome guy! They emphasized aftercare quite a bit, especially Dr. Miranda, the nutritionist. They have a great aftercare program. I live in... [Click here for more] Southern California so will be heading back for my fills. Both bedside manner and surgical competence are great. For anyone worried about the scars, DONT BE! The incisions were small, there is only one that was slightly large, maybe an inch. They don't use stitches, they have this nifty clear stuff instead. I almost want to call it a liquid bandage, its amazing. Also, I believe that they give a large discount if you schedule your surgery with another family member! What a great way to support each other!
On a scale of 1-10 I give them a 20! They exceeded my expectations as well as my friends! She lost her band, and now she only wants to go back to Dr. Ortiz/Dr. Martinez to get her next one! :) I love them and would recommend them to anyone! If you have any questions, please shoot me a message.
Posted on 11/15/2009 |
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sweet_cyanide
Victoria, TX
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Dr. Ortiz was honest, but not brutally honest. He also had a great sense of humor, but then I'm pretty sure the rest of the staff did too! Everyone was just wonderful. The nutritionist, Dr. Gabriella Miranda, was very kind & friendly. She was very detailed with the diet & was able to answer any questions we had. The Cardiologist, Dr. Jose Alfredo Jimenez, was very personable as well. The staff was very well trained & all of them spoke at least a little bit of English (if not fully able to speak it), which was great. The clinic is immaculate, & great care is taken to preserve it. It's also very well structured & comfortable. Do not let the poorer states of some areas of Tijuana fool you. The clinic is like another world & is very modern & up to date in equipment. Future patients should... [Click here for more] know that they will be in good hands & that there is nothing to worry about! Great aftercare diet & advice, & all doctors were just full of information. The risks of surgery weren't discussed as much because that information is given directly when the clinic is contacted. The staff is also available, being just a phone call or email away, before & after surgery. So patients are able to ask questions whenever they arise. However, risks of messing up the band, stretching the pouch etc., were very well covered & stressed by all doctors. I would give my experience & the whole Obesity Control Center 5 out of 5 stars. The whole surgery experience was much less of a hassle & a lot less stressful compared to the traveling part! If there was anything I could complain about is that maybe the weird underwear you have to wear under your gown are silly lol. Or maybe that I wasn't expecting the IV to burn & that worried me for a second, since no one had told me. That was honestly about the extent of anything bad about the care & experience. Surgical competence is very important, but I believe bedside manner is a close second. My mother had her gastric bypass done with a local doctor who had the bedside manners of a cold fish. I don't think she was as happy with her experience as I have been with mine. It's important for a patient to have a doctor who honestly is devoted to their well being & satisfaction. There's no lack of good bedside manner or competence at the Obesity Control Center. I highly recommend this clinic for any one who has been wanting the lap band procedure done, but just didn't like the prices. They say you get what you pay for, but I feel the this is one of those truly great deals. If you have any questions about the clinic or my procedure, please do not hesitate to ask me!
Posted on 09/21/2009 |
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angelarias
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On the phone and email, very knowledgeable. Had many bariatric surgeons as friends worldwide and is highly regarded as an inamed trainer. the staff was nice but it helps to speak some spanish. he was doing 3 surgeries a day--he is doing 8-9 now. not an assembly line process. HE WAS IN SURGERY WITH ME ALONGSIDE MARTINEZ. HAVE TWO EXPERT SURGEONS IF YOU CAN. THAT WAY, IF ONE LEAVES THE PRACTICE, YOU STILL HAVE ANOTHER DOC TO RELY ON.Aftercare is minimal but I knew that--they welcome any doc's patients for aftercare. Cannot beat that. Excellent surgeons (ortiz/Martinez). Request that your surgeon stays in the operating room with you-whoever opens ya up has to close ya back up. your surgery experience is what you make of it. mexican surgeons i recommend with no hesitation are ortiz/martinez... [Click here for more] and kuri of tijuana. az: simpson (lap band). i recommend dr. juarez (rny) at st. luke's in phoenix. i recommend only one u.s. surgeon in the southwest u.s.--dr. terry simpson--excellent and is concerned 4 all patients even if he didn't do your surgery. ask dr. simpson questions at obesitydr@yahoo.com. he carries a blackberry all the time. awesome doc and does the most lap bands in az!!
take a proactive role in your care--even if you have insurance, act as if you are a self pay. see it as an investment. also, be aware, future health insurance premiums might be more expensive if you have complications. update your life insurance if you've lost weight to lower premiums.
Posted on 06/02/2009 |
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fpetty901
Springfield, OR
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I had a very good first impression of Dr. Ortiz. His office staff was very friendly and
helpful. He seems to really love what he does.I would give him a very high rating, I went back to him for my first fill / fluro, I wish I could go back to him for all fills, it was a fun experience. Posted on 04/01/2009 |
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SherryLuka
Lubbock, TX
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What was your first impression of him/her?
CUTE
How did your impression change over time?
HE was STILL CUTE
How would you describe his/her office staff?
KNOWLEDGEABLE and KIND
What did you like least about him/her?
N/A
What should future patients know about him/her?
HE IS VERY BUSY
How much does he/she emphasize aftercare?
SOME
Does he/she have a structured aftercare
FOR THE FIRST 21 DAYS - VERY STRICT
How did he/she address the risks of surgery?
ADDRESSED PRE-OP
How would you rate him/her overall?
A+++
Which is better, surgical competence, bedside manner, or are both great?
SURGICAL COMPETENCE, OF COURSE Posted on 12/12/2008 |
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kgloverii
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My surgery was in October 2007. I have had great success in my weight loss. Dr Ortiz's staff was excellent and extremely professional. The facilities were bar none the best you can find ANYWHERE. I chose Dr. Ortiz because he is an expert consultant with Allergan, and he is one of the most experienced surgeons out there. I suggest you line up aftercare BEFORE you make plans for surgery. His office will help you. Aftercare with Ortiz is non-existent unless you personally followup with them. I knew that going in, and was not disappointed with that. I arranged my aftercare and have been very successful with my weight loss. I highly recommend Ortiz and his facilities. Posted on 11/15/2008 |
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Debbielhayes
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I just had my surgery this week. Dr. Ortiz and the whole staff were absoulty fantastic!! I would recommend anyone to Dr. Ortiz. The room was so relaxing and the hotel was really nice too. It was great because the hotel staff even knows what you can eat and what you can't eat. If I had to do it all over again, I would in a heart beat. Posted on 10/10/2008 |
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tweetyntazp
Mesa, AZ
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Dr. Ortiz is a wonderful man. His entire staff was very caring, and I would definitely recommend the facility to anyone who doesn't have insurance, or isn't overweight enough to qualify for insurance benefits (that was my case). Posted on 08/20/2008 |
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cyndir
Pocatello, ID
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I checked into his credentials and knew several patients of his and others. I chose him because of the best results and recommendations from previous patients.
He treated me well but my personal contact with him was not anything outstanding. The medical staff was excellent. Dr. Romero does most of the after care and Dr. Acosta I can't say enough good about them. They have not done my aftercare because I do fills for FILLCENTERUSA here in Idaho. I have done my own adjustments so stay in the zone at all times. I have contacted OCC for guidance and they are always fabulous to help me. I have been back to Mexico with a patient and had excellent experience with her as well. The staff is professional and know what they are doing. I prefer them over surgeons and hospitals in Idaho for sure! Posted on 08/18/2008 |
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cfuture88
Madison, CT
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Dr. Ariel Ortiz Hadsome, kind. Spoke with me on the phone. When he met me in the hospital, sat and chit-chatted for 20 minutes in between surgeries. The same was true for all of the physicians there. Never in a hurry. No arrogance. Posted on 06/10/2008 |
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