| Comments From Patients |
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Belkys B.
Haverhill, MA
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I first saw Dr. Shen at the info session in May of 2007 and I immediately got good vibes from him because he did the surgery presentation and answered questions and what most stuck out for me and my husband and mother that went with me to this session was that another WL client asked a question and the other surgeon that was in the presentation looked over to Dr. Shen so that he could respond. I instantly felt that he new his stuff and that he was better prepared than the other doctors.
He normally does not talk much unless asked and I did try to make him laugh a couple of times and I succeeded.
He knows his stuff and he makes sure to answer any and all questions that you have. Including the "has anyone died question". He's very honest with his answers.
I believe in prayer... [Click here for more] and I really prayed to God that I had found the right doctor and WLS program.
Not to mention the fact that my mother and father put my surgery and all the results in countless prayer circles in Florida, Massachusetts and Dominican Republic, so I felt at peace with my decision.
I absolutely love the offices and the team at the Lowell General Hospital Bariatric Program: from the staff who is very nice and helpful, to the chairs which are very large so you don't feel out of place. Even the toilets in the restrooms are extra large so anyone can fit comfortably.
Sometimes you do have to wait a while to see the doctor but I always take a magazine or book to read to make sure I'm entertained and I rather have it this it way, since it insures me that Dr. Shen takes his time during surgery and with his visits.
The entire program and the paperwork you sign is centered around support groups before and after the surgery and continued visits with the team for the next 5 years. THis is to insure that you get the best out of the program.
I would definately recommend this program, doctor and team to anyone.
Posted on 08/23/2007 |
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Debbie D.
Derry, NH
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My very first impression of Dr. Shen was that he was very task oriented. He was very willing to answer any questions after his explanations of the procedure he is doing for you. I also initially found him to be quite stoic with very little sense of humor but that was fine with me especially given it was my initial consult with him. Follow-ups with Dr. Shen proved to me that he was very thorough, caring and indeed have a sense of humor! I actually got him to crack a smile one time much to my surprise...His office staff at Emerson was caring and kind. They really went out of their way to see that all my needs were met. Though I felt at times that I may not be meeting the "specified" percentage of weight loss post-op. Perhaps it was me and that I felt that somehow my slower weight loss... [Click here for more] was in a way effecting the programs statistics in a negative way and I kind of strayed away from really opening up to them about a lot of the post-op problems I was having. But truly all in all I felt cared about and enjoyed my office visits very much. Dr. Shen was very quiet and fast. He really didn't ask me a whole lot of questions about anything at my follow-ups really...pain, vomiting, weakness...he would come in feel around my belly and send me on my way. Though he was always pleased with my weight loss progress.
The NP on staff really was the one who examined me thoroughly before all my appointments with Dr. Shen. She spent good time checking me out and answering all my questions. I do wish Dr. Shen would have asked me more questions at my appointments himself given how nervous I was each time we met and all rational thoughts would just fall right out my ears! I found Dr. Shen to be very specific about the risks of surgery...clear, concise and even graphic...I appreciated that. Overall I would rate Dr. Shen a fine bariatric surgeon. I found his surgical competence outstanding and his bedside manner very uncluttered, polite and in as I said previously my opinion stoic. If I was to do it all over again I'd certainly seek out his expertise.
Posted on 01/03/2007 |
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Denise R.
Dracut, MA
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Roy Shen is a very quiet and soft spoken man who is extremely knowledgable about bariatric surgery. He was very patient with my questions and very thorough in his explanations, ensuring that I understood every piece of every process. The morning of surgery he really tried to put me at ease and while he maintained his professionalism at all times, I started to see a more "personal" side to him- he made me feel like he personally cared (I wasn't just a patient to 'work on'). Post operatively his continued support, encouragement and praise made me feel like I was doing really well (I'm down over 100 lbs in 10 months so I guess I'm doing great). I would highly recommend Roy Shen as a bariatric surgeon to anyone!! Posted on 12/28/2006 |
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Leslie T.
Westford, MA
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Dr Shen is a soft spoken man with several years experience in bariatric surgery. Surgery will be 1/25/06 at Emerson Hospital in Concord, MA. It is a new program for them, but with 3 experienced doctors. About 25% of his surgery is bariatric surgery. He took his time and answered all of my questions in detail. His office staff is great. They have a very thorough evaluation process and subsequent support system. I have attended an information meeting as well as 2 support group meetings and have found fellow patients to be very open and informative. Posted on 12/30/2005 |
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Marina E.
Haverhill, MA
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Dr. Shen is very soft spoken, but is pleased to answer all of your questions. He is very knowledgeable in his field of work. Even when he is pressed for time, he never rushes you. Very good references. Posted on 12/24/2005 |
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Donna F.
Lowell, MA
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I have to say Dr. Shen was fantastic. He seems very quite but will answer all questions that you ask him. He takes a good pause between what he is saying to make sure that you don't have any of those questions that pop into your head or maybe afraid to ask. At the bedside he is in and out real quick, but does make sure to answer anything that you need. I can say that I didn't need much pain meds after and all wounds healed fast and clean.
The WLS team is great in there support before, during and after the surgery. I give Dr. Shen two thumbs up. Posted on 10/10/2005 |
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Janice P.
Lawrence, MA
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Dr. Roy shen is a very good surgeon in my opinion. I had no pain from the lap RNY he performed on me. I did not require any pain medication at all. He came to check on me the night I had the surgery to make sure everything was ok. He is a quiet man ,but he lets you know if you have any questions at all, feel free to discuss these issues with him. Also his staff very nice people and very caring. His staff was always around to ask if you need anything. Posted on 08/04/2005 |
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Bonnie M.
North Andover, MA
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Very mild mannered, soft spoken and professional. Answered all my questions, made me feel comfortable with him and his skills. His office staff was GREAT! Very supportive and helpful! I loved everything about him and the program! Very structured aftercare program--- which was very important to me. I need structure to make sure I am on track.
I would absolutely reccomend Dr. Shen to anyone thinking of this surgery. Posted on 03/11/2005 |
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Danielle L.
Lowell, MA
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My first impression that he was very knowledgable in this field. He was quiet, but always answered honesty any question I had.
No, He always seemed ready to help me, and deal with any problems that arose.
His team is great, very friendly. In fact his nurse practitioner Lisa has had WLS.
Hmm, I would have to say, waiting six months after surgery for my first visit with him. I see his team throughout the six months, but would like to meet with him ahead of that time.
Just to be honest, and deal with any problems that come your way. Dont hide things, youre only jeapardizing your own health.
His whole team emphasizes aftercare, even for years after. They let you know that even after the first year, you have to see them at least yearly.
Yes, I see the nurse practioner and the... [Click here for more] outpatient dietician. Also, you have to attend one support group a month after surgery.
He let me know of all the risks, you must attend a orientation prior to surgery. You go over all risks, and they let you decide if the surgery is for you. I just figured I had more risks with the weight, than I did having the surgery.
On a scale of 1-10, Id give him a 9. ONLY REASON NOT A 10, IS BECAUSE OF THE 6 MONTH WAIT AFTER SURGERY.
Both, his surgical competence and bedside manner are both great. I highly recommend him for anyone looking to better themselves and there health. I had diabetes, and now its gone, I can move more easily, I can tie my own shoes, and its only been since August. Four months out of surgery and I feel totally different, what a difference. Please if your struggling with weight, look into it, dont be scared, the rewards far outnumber the risks. I have had a hard time eating solid foods, but its worth it. In the long run its very worth it.
Posted on 12/25/2004 |
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Joanne D.
:-), MA
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I am still going thru the usual preops prior to getting a surgical date BUT I have found that the involvement of Dr. Shen and Dr. Jiser in Informational meeting, Support groups, etc. has been impressive.
He presents as a very knowledgeable physician.. with much experience performing lap band surgery.
I find him pleasant and easy to talk to as well as leaving me with a feeling that I was not rushed and could utilize his time to ask any questions i needed.
The entire medical staff at SMMC has been superb..from lab, to xray, to reception, as well as attendance at support groups for example anethesia, nursing..
as well as Dr. Shen's weight management team!
I reccomend highly Dr. Shen and the Entire Weight Loss Team at SMMC Posted on 09/06/2004 |
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