Question:
anyone has got approved for ins. thru aetna us healthcare and does calling your ins.
company everyday help speed up there decision or hender it the dr. office summited the req. 7-2-01 and it seems like forever being this whole process is a long one! — TRACY D. (posted on July 5, 2001)
July 5, 2001
My insurance is through Atena US Healthcare, and I honestly seemed to be
calling them atleast a few times a week. It helped in my case, because my
paper work was put on the wrong persons desk, sometings were missing from
my paper work, it seemed like every time I called something else was wrong
with the forms. I finally got a hold of the person who makes the decision,
and she told me the next time she wants to hear from me, is after I had
surgery, because she wants to know how I'm doing. It worked out for me
being "the pest", maybe it will work for you. I believe it still
took over 2 months for approval. Good Luck. Claudia
— claudia C.
July 5, 2001
i have aetna us healthcare. i can tell you that calling them every day
does not speed up the process. the people you actually talk to do not know
anything. they are not the decision makers and they never talk to the
decision makers. there is absolutely nothing you can do but wait. just
make sure that your request/letter has been received and is in their
system. keep in mind that every time you call, they log it in your
account. while it's good to call once a week or so, i think calling every
day will just irritate the decision makers when they go in and look at your
account.
— Krystal G.
July 5, 2001
I got surgery through Aetna. I got approval in about three weeks and this
was over the Christmas/New Year's holiday! I actually never dealt with the
insurance company. The surgeon's office submitted the paperwork and dealt
with them. Everything went very smoothly. I believe Aetna is one of the
best as far as covering the surgery. Hang in there!
— Gina E.
July 5, 2001
I have Aetna USHealthcare HMO, my doctor called them over the phone, and
got an approvel in two hours, the following week I got a letter of approvel
from the,,,,,,The doctor's office said they are one of the best for
approvels
— Marie B.
July 5, 2001
I have Aetna US Healthcare - Federal HMO and I got approval over the phone
as well. I've heard that Aetna is one of the easiest for approval as long
as you meet the medically necessary requirements which are pretty lenient
as well. I wouldn't worry about it too much.
— [Deactivated Member]
July 5, 2001
I have AUSHC HMO and was approved pretty quick. One week after the initial
request was made, I called them and they didn't see the request in the
system so my Dr's Office got ahold of their contact there and found out
that they wanted a diet history from me. I made a spreadsheet in Excel
that listed all the diets I had been on with Start and End dates and total
lbs. lost and lbs. regained. I also included the breaks in my diets when I
was pregnant and gained weight then. Anyway, after I faxed this over to my
Dr, they sent it to Aetna and I had my approval less than a week later. So
here I sit waiting for my surgery on July 24th. Good luck!!
— mrswoodcock
July 7, 2001
I have Aetna/US Haelathcare and was approved within 4 days. I never had to
call the insurance compnay. I think it depends a great deal upon how
experienced your surgeon's office is in submitting the request, your
weight, diet history, co-morbidities, and plan specifics. Good Luck to you.
— Molly S.
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