Question:
Anyone out there use United Healthcare PPO - Arizona

I am trying to see what all this carrier is going to need to get me approved the first time out. I waiting on approval and I have yet to hear anything.    — Shrita C. (posted on September 4, 2001)


September 4, 2001
Hi - My understanding of UHC PPO is that they will pay unless your policy has a specific written exclusion. If your policy has an exclusion, you are pretty much out of luck. If there is no exclusion, but they deny you anyway, appeal and keep at them. I understand how you feel as I too have UNITED for insurance and waiting for them was the worst part of the experience by far. The uncertainty and being at their mercy for something that will completely change your life is frustrating and difficult. My policy, by the way, had an exclusion and I wasted months trying to get them to pay, but I had the surgery 3 weeks ago as a self pay patient and even though I'm still in pain and recuperating from the surgery, it's the best money I've ever spent. Feel free to email me if I can help you with anything or answer any questions.Just check my profile for my email address.
   — Traci H.

September 4, 2001
I have United Helathcare and spoke to a rep on the phone. I was assured that WLS is covered provided there is a pre-authorization obtianed by the doctor. I am still in the consultation stage.
   — Dianne K.

September 6, 2001
I have UHC PPO through The Limited CO. and was approved fairly quickly once the paperwork was in the right hands. I had to call and call to check on the process and had been told that it was in medical review for about 2 weeks. I kept calling and finally found out that it wasnt even in the right place. Once it was, I was approved in less than 24 hours. Things have been great since then. I had surgery on June 13th!
   — Cyndi D.




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