Question:
when you send an appeal do you call to check on it or wait for them to contact u?

I sent my appeal certified w/return reciept I know through this that my insurance recieved my appeal today I am not going to call today ,but do I call at all to check on it or do I just wait to hear from them ? I have bcbs fl ppo.Thank you in advance for any answers    — marie M. (posted on May 1, 2003)

May 1, 2003
Hi. It would be a good idea to stay on top of things and give them a call in a few days. Keep calling until you get your answer. Perhaps they need more information or something, calling can hurry things up just a bit. Good Luck
   — roryleigh

May 2, 2003
Marie, call the insurance company and ask what the turn around time is for an appeal. Most places have a set amount of days they work in (it's a quality indicator in most companies.) They may convene a group of people to review several appeals at one time (and they may not all be for WLS). If they tell you the turn around time is 30 days, it probably won't do any good to call back until that time. It could be sooner than that, and you will be notified. (In other words, if your appeal comes in and the appeals committee is set to meet in two weeks, you will get your answer after that, but if they just met, it could be longer.)Good luck!
   — koogy

May 2, 2003
Thank You for the responses they are vey helpful because I really didnt know what to do .THANKS
   — marie M.

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