Question:
How long does it take from your initial visit with surgeon to paperwork to Insurance?

I saw the surgeon on 5-5-03, he told me be knows that my Health Insurance will cover it as long as I have all right indications. I spoke with the insurance company today, 5-23-03 and they have not even received paperwork. Is this normal? How long do I have to wait?    — Sandy B. (posted on May 23, 2003)

May 25, 2003
Sandy, I am going through BTC in Belvidere and I went for my first consult 4/30/03 and I called last Monday which would have been almost 3 weeks and I was told that my paperwork had just went to an insurance coordinator on 5/15/03 and it would be another couple of weeks before it went to my insurance. It's a long drawn out process so try and keep busy and not think about it. I know it's hard because I started calling them 1 week after my consult and and once a week since and I am told the same thing every time...that it takes at least a month until the paperwork makes it to the ins.coordinator. Good luck!! Sherri
   — Sherri M.

May 25, 2003
My consult with the surgeon was 1/8/2002 and I got my denial in 4/16/2002. I finished out what they said I had to do and got my approval 5/26/2002. I had surgery 8/15/2002. Cigna is a tough nut to crack.
   — Cathy S.

May 29, 2003
I saw my Surgeon on 4/24/03. I received my approval from United Healthcare on 5/27/03. My surgeon took care of everything. Now all I have to do is complete my pre op workup and schedule my surgery.......You may want to check with your Doctor to be sure they have submitted your information. Keep after them............GOOD LUCK!!
   — Kimberly B.

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