Question:
Why would the clinical review coordinator call me?

I got a message from the clinical review coordinator from Aetna today to call her back. I have been denied once for surgery, but now am waiting for a response to my new request with a different dr. Do you know what they want? Should I have some information ready? I'm nervous and don't know what to expect. Thanks for your help.    — Sasha A. (posted on September 6, 2001)


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