Question:
was denied after first letter heard in my area they always refuse

was told that I had not been on a diet in the pass yr with a doctors help and heard that it went to the director of medical board and he said no (louisville,ky)    — Kimberly B. (posted on September 8, 2000)

September 7, 2000
I too had CIGNA and my surgeon told me they always deny at first saying they didn't receive proof of a 12 week supervisied diet within the last year (which I did have). If there is no exclusion in your policy and you have had a supervised diet, there should be no problem with the appeal.
   — Rhonda S.