Blount Memorial used to have a tarnished reputation but has really notched it up. From the admitting, to holding, recovery, and rest of stay, I had to have various tests pre-op and each time I had to go in there, my confidence in the hospital/staff grew. Very pleasant experience all the way around!!Aug. 29, 2011
I love Blount Memorial. Even tho I live in Knoxville, the drive to Blount is always worth it. I know I will be cared for there. I have had 2 WLS at Blount, and an admission for Kidney Stones, and each time, they are are so warm, caring and incredibly professional. All the staff are wonderful. Very patient and kind. I would recommend them to everyone.May 7, 2011
This is a excellent hospital. I had complications from my surgery. I returned to the hospital on three occasions. Once for xrays, once in the ER and then re-admitted for 10 days. Each time they were very professional and responded to my needs very quickly. If there was a negative thing it was with the meal program: with the surgery there was no problem but when readmitted a few weeks later for some reason I was always given sugary items, however, once I pointed it out they would exchange it. But over all a great hospital.March 12, 2011
I received excellent care from everyone at Blount Memorial. The nurses on my floor (4 South) deserve special recognition because, while there were several codes on my floor during my stay, they still made sure I had the care I needed.Jan. 4, 2011
I would defentialy use this hospital again for anything.May 14, 2009
Blount Memorial Hospital was the worst hospital experience I have ever had. For one thing, they don't really have a bariatric unit, they put you in ICU. Those ICU nurses know their job and they are skilled but they really couldn't answer any of my questions about my surgery or what I was supposed to eat or anything really.
When I got moved to intermediate care was when everything really sucked. They kind of tossed me out of ICU because I was up walking the day of my surgery. I was helped into my room by a crisp ICU nurse who immediately split. THREE hours later, a surly CNA came in and seemed surprised to find me there. They letmy IV run dry and fill up with air, when I asked if I could change pain meds because the one I was on was making me too sleepy, they argued with me about it. THe nurse flat out told me that she didn't want to call the Dr for a lap band patient when she knew the med I was on was strong enough. My sister started shouting at her so she finally called him and he switched me, no problem. One nurse complained about my flowers, she had allergies. It was a circus. A joke. I had a little pow wow with my "care team" that is the RN, the LPN and th CNA where I basically told them, "Look, you people are scaring the crap out of me, I don't know what I need, but you don't even know what kind of surgery I had. (The nurse thought because I'd had a laproscopic surgery that I'd had the lpa band instead of the RNY, when I corrected her, she said, "Oh no, you had the lap band...")
IT WAS AWFUL. They were rude and stupid. Some nursing administrator got involved with me, and the bariatric coordinator was also a joke. Getting discharged was a nightmare. They suggested and then refused to give me any pain medication for my hour long journey home.
Generally, my experience was very good. The pre-op process was smooth, as was the process of transitioning from recovery to my room in ICU. All of the equipment, from the hospital gown to the bed, was designed specifically for bariatric patients, which made things very easy. Also, the nurses who took care of me in ICU -- Marta on days and Greg on nights -- were extremely attentive and made sure I was comfortable at all times. They also kept up with when I needed to walk, sit up for a while, or try to eat. My room was very clean and pleasant, and when my mom decided to spend the night there with me, the Greg even got her a reclining chair to make her more comfortable. The only thing I didn't like about the room was that it shared a bathroom with the room next to it, so every time I had to go to the bathroom, we had to lock the bathroom door to the other room and remember to unlock it again when I was done. But I know I was lucky to have my own room to begin with, so sharing a bathroom was really no problem. In fact, I don't think the person in the other room ever used the bathroom, so I never had to wait or anything like that. When it was time for me to be discharged, a nurse helped us get all my stuff together, wheeled me downstairs, and helped my mom get me into the car. Overall, I would definitely recommend Blount Memorial to other bariatric patients.March 15, 2008
They took good care of me and checked on me often to make sure i was comfortable.Nov. 3, 2007