For the past 8-9 months, I've been working through a temp agency assigned to a very large health insurance company. Since day 1 I've found the work interesting and having enough variety to keep things from getting stale. Part of my duties includes verifying cases for consistencies and checking for errors and when needed sending error cases back to the reviewing nurse for clarification or fixing the error.
Another part of my job entails making member notification calls to inform people of approvals for medical services, and approvals and denials for radiologic imaging requests.
This afternoon I was making some medical approval calls and saw a case where the approved service was CPT 43845 (the DS), so I shouted "nobody else call ______ (name), that's mine!!" LOL
Luckily the member was home, so I was able to give him the detailed approval notification. He mentioned he was a little nervous, but I think I was able to put him a little more at ease when I told him I had the DS close to 5 years ago with the same group at the same hospital. He asked me how I've done and I told him I've lost 150-160 and stayed fairly steady for the last 4 years or so. Then told him he was in good hands. He asked a few other questions but unfortunately I wasn't able to answer them due to liability concerns (not being a "clinician" I'm not really supposed to discuss clinical details, even if my info IS correct). the other thing, I have no idea if he's around here (either active or lurking) and again, I couldn't make the suggestion so I only hope he somehow finds his way around here.
That was great...I'm hoping they hire me on permanent soon.
Pre: 324 Now: 185-190