Recording New Weight - WTH????

on 10/24/14 12:09 am
RNY on 05/12/15

Is anyone else having an issue updating their weight? There is no save button on my health tracker. Am I doing it wrong..? 

Thanks in advance!

~Only Sunny Days Ahead~

on 10/24/14 12:15 am

Oh good! Glad it wasn't just me who couldn't find a save button!


Start Weight: 297         Surgery Weight: 279.7        Current Weight  248.4

Surgery 9/17/14

Han Shot First
on 10/24/14 1:05 am - Flint, MI
RNY on 10/06/14

I haven't been able to find it either.  It's really frustrating, because between the pre-surgery diet, and the surgery on October 6th, I'm down over 40 pounds, and I really want to show that!


150 lost and maintaining!

on 10/24/14 1:36 am - Nashville, TN
Revision on 03/18/15 with

it updates automatically. Give it a few minutes and it will show the change. You might have to refresh also.




Member Services
on 10/24/14 2:23 am - Irvine, CA

If you have refreshed and still have the same issue, please post in this thread or email us at [email protected]



on 10/24/14 3:17 am
RNY on 05/12/15

I am not sure what I may be doing wrong. I enter my weight, nothing happens... ? I refreshed the page & same deal. I am going to health tracker and the fields are blank. I enter my weight and BMI and nothing. I mean I could stare at the screen all day but there is no way to save it. :) I have been trying for a week. Also tried from a different computer and from a different browser. 

~Only Sunny Days Ahead~

Member Services
on 10/24/14 3:26 am - Irvine, CA

Our IT Team just advised us that they have released an update that should address the Heath Tracker issues. 

Try cleaning out your cache and go back into HT to see if that helps.  If not, email us at [email protected]


on 10/24/14 4:06 am
RNY on 05/12/15

Didn't help. I emailed. There is no save button.

~Only Sunny Days Ahead~

Member Services
on 10/24/14 5:06 am - Irvine, CA

We just replied to your email.  Thanks for letting us know so we can advise our IT Team.

on 10/25/14 2:34 am
RNY on 07/01/14

I had the same problem for days but it does work on my iPhone.