Worried - Medical Management Department Wants more INFO

Jody W.
on 7/22/11 3:17 am - Windsor, CT
I just got a call from my insurance company and they called to let me know that the Medical Management Department has stated that they need additional information. They can not tell me what additional information they need.  I put a call into the Surgical Coordinator... I am just worried about what they need.... and I don't know how fast this is going to move because Gina is now gone... and Mary is the only one left there....
Any suggestions would be great... I am getting scared....

Original LapBand Surgery - 07/26/06- DS Surgery - 08/16/2011
 HW/LW/SW/CW/GW
289/195/277.5/242.5/170
 

Jody W.
on 7/22/11 4:16 am - Windsor, CT
Ok... So the Surgical Coordinator called me back and she had spoken to Medical Management... It turns out that the information was originally faxed to the wrong number and she was in the process of re-faxing the information...
Thank goodness I was calling everyday.... or this may have taken longer to get this taken care of this....

NOW WE WAIT!

Original LapBand Surgery - 07/26/06- DS Surgery - 08/16/2011
 HW/LW/SW/CW/GW
289/195/277.5/242.5/170
 

larra
on 7/22/11 10:29 am - bay area, CA
Yep, sometimes you need to call every day to make sure things stay on track. It shouldn't be so difficult, but it is. I'm just glad it turned out to be so easily fixed.

Larra
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