Frustrated - Still Waiting on First Appointment
on 12/1/13 11:16 am - Canada
I went for the information session at St. Joseph's in Hamilton in July. Was told I would be notified of my first appointment within 1 - 2 months. It's now been over 4 months and still no word. I've left voicemails asking for an update, the message states a return call within 48 hours, I left my last message over a month ago, left another one today.
Are there any other ways of finding out what the status is?
Are you calling the clinic directly or are you calling the bariatric network??
Referral December 3/12 ~ Orientation April 24/13 ~ Nurse Practitioner May 27/13 ~ Nutritionist May 31/13 ~ Social Worker June 3/13 ~ Sleep Study June 24/13 ~ Ultrasound June 27/13 ~ Sleep Study Results August 20/13 ~Nurse Prac. Appointment September 10/13 ~ Surgeon Appt. Dr. Glazier & Dr. Hagen October 16/13 ~ Pre-Surgical Class October 23/13 ~ PATTS November 7/13 ~ Surgery November 20/13
on 12/1/13 9:05 pm - oshawa, Canada
on 12/1/13 10:18 pm - Ancaster, Canada
Hi! My surgery was through Hamilton and they are slow (my surgery was in October). From orientation to the first appointment was a 6 month wait. I was informed of my first appointment through a letter in the mail so make sure that they have your mailing address correct. Your best bet would be to call the clinic and keep calling until you actually get a person. Good luck!!
on 12/1/13 10:22 pm - oshawa, Canada
on 12/2/13 1:13 am - Canada
I have been calling the clinic not the Bariatric network. Will just keep calling I guess... what disappointing service!
on 12/2/13 10:01 am
I agree with htownmom. I received my info through the mail too. Every clinic is different and handle their appointment times differently. I found that the slowest part was the initial orientation. Once the appointments started, I was kept busy with them and other tests.
Hang in there...it'll happen.
on 12/2/13 11:38 am
I also had my orientation at the end of July. Today I received my letter indicating that my first appointments (dietician and social work) are schedule for May 16th. I too have called and left numerous messages, but last week I actually got through (right after the lunch hour) she gave me the dates. I was quite surprised as we were told that the process would take about a year, when in fact it looks like it will take longer.
She did mention that they might be moving people up the list as some openings were going to be coming, but she said I would be called if that were to happen.
i guess we just need to wait and be patient. Check your mailbox, hopefully you will get your letter soon. PS. I live in London.
Good luck. Let me know when you get your appointments. I am curious about others going through Hamilton.
on 12/2/13 11:52 am - Canada
Thanks for the information Teresa, sounds like Hamilton is having a hard time dealing with how many people are coming through there.
Will keep on calling.