Finally got some answers
I got a phonecall from my insurance company and they told me that my doctor submitted everything correctly for my revision, but he is out of network (I didn't know that) and they would never approve that surgery with an out of network doctor. I have been banging my head trying to figure out why I was getting denied when my doctor told me it was a home-run for approval. Couldn't they have told me this 2 months ago?
Now I am searching for a new surgeon which I hate doing but oh well. I called the helath advocate for my husband's company and they are helping me with the search.
on 5/9/18 8:42 pm
on 5/9/18 8:43 pm