"My first impression of Dr. Cole, was that he seemed to be very compassionate and sincere.rnrnMy first impression of Dr. Cole has not changed, he is a very compassionate and sincere man. He very much cares for his patients and makes them feel as comfortable as possible.rnrnThe office staff is very nice, friendly, helpful, and also have a genuine concern for the patients.rnrnFuture patients should know that Dr. Cole and his collegues will treat you with the upmost respect and will give you all the information available to help you in your decision whether or not to have WLS. They are all willing to answer ANY questions you may have.rnrnAfter care is very important to the staff, they have set appointment time frames for the various stages of pre and post op. rnrnHe informed me and my family of all the risks of surgery including possible death, blood clots, etc. He also informs you of what he will do to help prevent any of these things from happening.rnrnI would rate my surgeon and his staff with a very deserved 10++++.rnrnBoth surgical competence and bedside manner were great. I would not have had him as my surgeon had he not had great qualities in these areas, both are extremely important."