"Dr. Gould and his staff are amazing with getting everything organized in a timely manner. You meet with several people (nut, psych, NP) before you meet with him to make sure you're all set for surgery. If you have needs, they make sure they are taken care of. He and his staff explained everything to me from preop to after care to the risks possible with surgery and I was given numbers to call for ANY questions. I can't complain about any aspect of my care. "