"I have no comment about Dr. Patel because I never spoke to, met, or corresponded with him. My complaint is about the office staff, they are very unprofessional, unmotivated, and incompetent. To start in the 5 months I worked with the "staff" at TX Bariatric Specialists I called at least 10 different times and was flat hung up on! No call back, I would have to call back and be on hold for how ever long. The surgical assistant James was very rude and condescending, I was supposed to have a nutrition appointment with a dietician well she was on vacation (why would you schedule an appt when the person is on vacation). James proceeded to throw a handful of papers at me and said "just know you won't be eating a lot anymore", that was the extent of my "nutrition" appt. So that day I fired that whole group, I'm sure the doctor is fine but there was NO way I was letting anyone there touch me surgically. I have since been with BMI of Texas and they have been wonderful, so professional, supportive, and real with me! My surgery went very well and I am seeing lots of success thanks to the group there."
