2/18/2003: I called Dr Rodriguez's office today to see why I had not received a copy of my insurance letter, my appointment was 2/10/2003, they stated it had not been sent, and did not offer or know why. I am goign to try and talk to nurse again on 2/19/2003, to get an explaination, originaly it was supposed to go out with in 24-48 hours of appointment.