"At the very first seminar where I met Dr. Bacal I could tell he really cared about you as a person not as a $ sign. After selecting Dr.Bacal as my surgeon I was very confident that he knew what he was talking about and after using him for 2 surgeries I knew I made the right decision. The nurse co-ordinator was extremely helpful throughout the entire process. She (Terry Marentette) works with you not only getting all the paperwork and approvals but she speaks from experience she had gastric by-pass surgery herself over 9 years ago and can really relate to all of their patients. She holds all of the pre-op classes and guides you through all the testing, and even is the smiling face you see very early in the morning of your surgery. I really can't think of any negative experiences I have had with either Dr.Bacal or Terry. I would have to say the most important thing you will need to know is trust him he knows what he's talking about and he's very prompt you will usually never have to wait on him and if you do it's usually an emergency and the staff will offer to reschedule you or he will adjust his office time to see you. Aftercare is one of the most important factors with this kind of surgery and he is not an exception, you need to seem him on a regular basis and he is known to call you to see where you are and check on how you're doing. As with any surgery we are all told of the risks for me it was the anti clotting drug that gave me the most trouble I had hemotomas for 3 months following my last surgery and he checked on them regularly even offering to remove the blood clot, this wasn't necessary as they went away by themselves. He says he would rather I have a few bumps than have a serious embolism and die .... no kidding .......it was a small price to pay. I researched him before I used him as my surgeon and I couldn't have been more impressed, not only is he intelligent but very caring and personable. I don't know how you can rate someone that you trusted your ife in his hands for not only once but twice . Of course you want your Dr. to have all the compitence in his work and you will not be disappointed with Dr. Bacal ."