"During my consultation with Dr. Hallowell he was very understanding about my need to have this surgery done. He was very professional and confident that I would get approved. The office staff is awesome and handles everything in a timely manner. Dr. Hallowell has explained everything from beginning to end and stressed how this is a life changing surgery. If I were to rate Dr. Hallowell and staff on a scale of 1-10 I would say a 10 because they truly show that they care!"