05/23/09 Very impatient!!

May 22, 2009

I am a little frustrated at the moment.  I was called personally by my insurance company a week ago yesterday to tell me that they had approved me for WLS.  I immediately called my surgeons office and left a message for the insurance coordinator to let her know that I had been approved and that as soon as I received the letter I would fax it to them.  Well being the impatient person that I am, decided to call my insurance on Monday to ask them if they could email or fax the letter to me.  The lady I spoke to at the insurance company informed me that it looked like the insurance coordinator from my surgeons office had called them on Friday and asked them if they could fax the letter to her and that they had already faxed the letter to surgeons office on May 15th.  So I waited.  I figured that even though the voice mail message I received when I called the surgeons office said that it could take up to 2 weeks after receiving my approval to schedule my surgery could not really take that long.  I though that it was just a deterent from having people call them and bother them all of the time.  But when I had still not heard anything a week later I thought I should at least call and make sure that they did indeed receive thet approval letter.  I left a message that said that they would contact me back within 24 hours.  Well, no call.   Now we are in the Holiday weekend and I am sure not to hear from anyone until at least Tuesday.  SOOOO, I guess they really did mean 2 weeks.  I just think that it is pretty crappy that they make you wait again.  You sit on enough pins and needles waiting to find out if the insurance is going to pay and then when you find out you have been approved it is like this huge weight has been lifted and you can finally breathe again.  It feels like the end true start of your journey is about to begin and then you are back to waiting again.  Well hopefully by this time next week I will have a date set for surgery.

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About Me
Location
47.8
BMI
RNY
Surgery
06/25/2009
Surgery Date
May 20, 2009
Member Since

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