"I thought they were awful at first.rnYep I was thinking they were totally against me. WHY didn't they send in my paperto the Insurance company???rnNow I realize they are just trying to help me, they are looking out for me. They seen the big whimp in me.rnI had to get it in my head that getting WLS wasn't just a \"FIX ME BUTTON\"...rnI'm all ready to work with these people now, and now I actually feel they care. rnI haven't had the opportunity to meet with the surgeon yet, but I heard many great things about him. He's not like some surgeons that don't have time for you, I heard he really cares and he's got a great bedside manner,and that he gives great advise... I can't wait to meet him. Hopefully it is soon, and he see's me as a candidate for WLS. rn"