" Prior to starting with Dr. Lord's program at Sacred Heart, I had completed the entire process with another doctor - one whom I was never able to meet because he didn't "do" consultations with patients until it was time for surgery. I had surgery on my leg and was required to start over.
The second time around, I did my homework and decided that Dr. Lord, three hours away, was the best for me. He had the best qualifications, the best results, and the best team, all of which had been recognized as a Center of Excellence, and a reputation for the same.
I was able to do the paperwork online which eliminated the trips. It was all there - their process was easy to do from home. I was able to meet Dr. Lord within a couple of weeks of my appointment request and knew that he was the doctor that I was looking for.
When I started with the appointments, the staff went out of their way to schedule multiple appointments on the same day - one day I had five! The nurses on his staff were always available to answer the most mundane questions and always returned my calls with kindness and understanding.
Surgery was scheduled as soon as possible with his schedule and went as smoothly as the pre-surgical process had gone. I was up and walking in hours after I returned to my room. I went home with multiple pain meds, non of which I ever used.
I have had post-op appointments with the dietician, and two with other doctors on his team; this within the first six weeks. I have multiple appointments scheduled for continued follow-up which is important to me to know that I am doing well. The post-op seems to be as important as the pre-op.
In conclusion, I know I made the correct decision when chosing the Sacred Heart Surgical Weight Loss Center and Dr. Lord at its head. I was told that this would be the best decision I ever made for myself and I know that to be true.
I would unconditionally recommend Dr. Lord and his team for WL surgery.
August, 2014... Four months after the initial review...
I still feel that this was the best decision for me, and the best program for me. I have had zero complications and have, to date, list over 100 lbs.
"
