"My first impression of Dr. Alvarez was DAM! I'M SO FAT, AND HE'S SO HANDSOME!!!! I know...I know...just couldn't help myself. My impression never did change over time...It only got better. I was crying when I first walked in his office, and his beautiful nature as a human being was way overwhelming...SUCH a gem of a doctor! He made me feel safe and secure IMMEDIATELY! And NO, not cause he's handsome! :-) The office staff....mainly Susan, his coordinator was simply awesome. She ALWAYS took the time to answer my calls and/or email. She's # 1 in my book! What I liked most about her was she seemed concerned and caring, giving my questions full attention. Anyway, Dr. A went over everything....what the results should be...what the risks are....how important to follow the rules...and to top it off, I CANNOT thank the Dr/staff enough for their show of utter respect not only to me, but to my son!! They each totally made my son feel at ease, and like it was VERY important for him to know everything as well! And I cannot thank them enough for that! Surgical competence and bedside manner are rated a 12! Dr. Alvarez and his staff are the top of the line. I sincerely thank them for giving me back my life! Wow...HOW do you thank someone for that? I must say....I have NEVER experienced a doctor in the States like this one....I just haven't. God Bless Dr. Alvarez"