"My first impression of him is that he is very nice. He is very informative. Willing to answer any questions you may have. Very approachable, open, and very available. His office staff is very helpful and kind. They will help with anything you need or need to know. He feels aftercare is very, very important. He has a very structured aftercare program. He explained all the risks of surgery. The staff goes an extra mile to help you succeed afterwards. I rate him overall as excellent, staff included. I believe his surgical competence and bedside manner are great."