"First impression, professional, nice, caring, and a bit of a wise-guy. I knew this is the doctor I wanted to work with.
Second, the staff. I'm a self-pay patient. I've talked to several other centers, most just wanted my cash and take a number. Misty in the office is a complete rock star. Went from "Do you guys do the RNY?" to surgery date in nine weeks. Nine weeks.
Now, the bad? They do leave a lot to you. So if you want someone to hold your hand, they seem like they can but I think you will work better with the surgeon and the group if you are mentally ready (not, oh I'd like to get it....more like can we do it this week)? If you can take care of yourself, you will do great with this surgeon and the group.
Surgery is 7/21/10. Can't wait!"