"Dr. Coates was wonderful, I was very nervous before surgery and he was very calming and encouraging. His office staff are all nice and helpful. I have called the office a couple of times with questions and they are always prompt to respond and helpful.
There is not a pre-op consultation before surgery and that made me nervous, that would be my only complaint. Because I was so nervous, I am alergic to several medications, I did meet with him before surgery.
The after care was with the P.A. and she is very informitive. At every appointment questions are asked to make sure I am following the post-op guide lines. In addition I attended pre-and post op nutrition classes that were helpful durring each phase. Dr. Coates office has a program that sets you up to succeed. Phone numbers for the office, R.D., nutition center and his P.A. are made available on several appontments and reminders about all the available literature is also made available. Consistant Lab work at every appt. and a stuctured appt. follow up schedule for the first year.
I would rate Dr. Coates and his staff as excellent. He was not the only surgeon that I consulted. I started out with a different insurance and surgeon. My insurance changing and going to Dr. Coates was a Bleessing!
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