"Dr. Hess is amazing. He is kind, non-judgemental, and really puts you at ease. He has a great personality and great sense of humor.rnrnHis success rate is outstanding. He's done well over 500 surgeries with no complications, and from what I know...not many complications. Considering I just had major surgery two weeks ago, and I'm back to work and feeling great, I'd say amazing is the best word to describe him.rnrnThe whole team is fantastic - Tony is wonderful and very easy to get in touch with when you have questions, Felicia is also great, and the whole pre-op team was fun and made my surgery experience really wonderful. I mean, we were LAUGHING before surgery...joking it up!rnrnThere just aren't enough words to describe how happy I am that I did this, and that I chose Dr. Hess and his team. :)"