"The "coralling" of patients prior to surgery was degrading. The two ladies that I dealt with in the registration part on the morning of surgery were very friendly. They are overwhelmed with the amount of patients who are scheduled for surgery. (at least they were the morning that I was there).
After waking in recovery, the Orderly returned me to my room and even though the motion was causing me to heave, he continued to move quickly, bumping into walls etc. This fellow needs to get some lessons on dealing with people in a more humane manner.
I had one RN who was awesome. She was very professional and prompt. The others, for the most part, weren't much help at all. They took vitals, changed the IV bag etc. but were of no help with hygiene. I didn't even get a facecloth until day 2. One person gave me a fresh gown but no one offered to help me change it. It's a little hard to change gowns when you have an IV attached! lol Make sure to ask for supplies as soon as you can.
I found the post op pain control was lacking. They did not make it clear that I would need to ask for pain medication the night of surgery and one day post op. I ended up suffering needlessly, however, once I began to ask, the nurses were prompt in bringing it.
Overall, the staff at the hospital did what needed to be done but need to be reminded to treat patients like a person, not a number.
"
