Providence Memorial

"The nurses where wonderful and though I did not get much rest the way the staff attended me made up for it. All the nurses I had where the best!! Thanks you to all of you."

Manuel E. Castro-Arreola

"1. What was your first impression of him/her? **My first impression of Dr. Castro was him coming into the office ready to make sure that I was well informed of the surgery and my decision. 2. How did your impression change over time? **As we spoke a little more he put me to ease, I’m not a very talkative person at first, but it was really easy opening up to him. That was nice for a change. 3. How would you describe his/her office staff? **His office staff in the front lobby where just ok, but the staff to whom I had to talk to pertaining to my surgery where very nice. 4. What did you like least about him/her? **I have no complaints yet. 5. What should future patients know about him/her? **That he is a very caring man and he speaks to you like a person not just a patient. 6. How much does he/she emphasize aftercare? **He lets you know from the beginning that you will be seeing a lot of him. He wants to make sure that there are no stones unturned and to be better safe that sorry. 7. Does he/she have a structured aftercare program? **Yes, I do not know all the details but when I do I will post them. 8. How did he/she address the risks of surgery? **He was very clear on what the risk are in the surgery, he makes sure not to leave any detail out and he watches your expression when he tells you this, my guess is he wants to make sure you are fully aware of what you are getting into. 9. How would you rate him/her overall? **I would rate Dr. Castro with 3 stars so far, again you have to wait for me to actually go through with the surgery, that is when I will get to see him a little longer to give my full opinion, 10. Which is better, surgical competence, bedside manner, or both great? **You always want to make sure that the ‘surgical competence’ is the most mandatory of course but bedside manners always give you that extra boost and that feeling like this was the correct decision for you!! Of course this is just my opinion. "
About Me
El Paso, TX
Location
36.1
BMI
RNY
Surgery
10/21/2003
Surgery Date
Aug 18, 2003
Member Since

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