"When I first met Dr. Wallace at the information session, I felt like I already trusted him. After the information session, I signed up for an initial consultation with the Kane Center, and they assigned Dr. Wallace to me.rnrnI went to see him for the initial consultation and he spent alot of time explaining all about the surgery and my options.rnrnI started on my journey to get approved by my insurance company ( what a nightmare!) and his staff has been bending over backwards to help me get this approved.rnrnHis staff is very professional and always willing to help. They are kind, and respectful and listen to what you have to say. I wish I could say that for all of the healthcare professionals I have dealt with lately.rnrnI was just released today from ALexian Brothers hospital for a gallbladder removal that Dr. Wallace took out. I was having many issues and my primary care physician and his staff were blowing me off and not willing tohelp alleviate my pain. I called Dr. Wallace and he called the insurance company and tried to get them to let him do the bypass surgery and the gallbladder surgery at the same time. He worked so hard, and yet my ins company still said, NO. They said to take out the gallbladder and then do the bypass becasue they did not want to expedite the approval of the bypass.rnrnThe presurgical care has been awesome and their after care program is great too. I feel I am more than ready for this surgery and to start my new life.rnrnHaving been in the hospital these past few days, I have had a chance to meet Dr.Kane, Dr. Guske and of course have seen Dr. Wallace. They all have been great, spent time with me at the bedside and answered all of my questions.rnrnI have no doubt that in a few weeks when I have the bypass done, that everything will go fine under their excellant care."
