"So far throught the whole process Dr. Vernon has been wonderful. She truly has the best bedside manner of any Dr. I've ever had to deal with. Her whole staff is very efficient. The program that she is a part of at Brigham and Women's hospital is great. Nutritionists and surgeons all in one place. I can call one office to schedule my appointments. Dr. Vernon is also easy to reach by email. I've emailed her questions and she always get's back to me in a timely manner. I've very happy with my choice."