"My first impression of Dr. Arnold what a nice looking Doctor! then as he began to go over the procedure I began to relax more and more, He was very informative, very detail. Every question I had he answered, before I actually got a chance to ask,by the time he asked \"Do you have any questions?\" all I could say was \"No not right now\" :) Very impressive! He advised me of the aftercare and the group meeting and encouraged me to attend. On a skill of cool points he ranks 10,0000 cool points in my book and that is just the first impression."