"The only real major complaint I can think of was the roommates that I had. I have a difficult time sleeping in a hospital. Any hospital. But when I first came out of surgery and into my room, the first roommate I had, their visitors were loud and obnoxious. All I wanted to do was try to rest. I had the nurse talk to the family but they (the family) didn't listen. Thankfully that roommate left the following day. My second roommate was afraid of the dark so the room was lit up ALL NIGHT. I also asked the nurse to see if they could do something about the light being on. (That was how I found out she was afraid of the dark) So we compromised and left the bathroom light on (which was on her side of the room thankfully..my curtain blocked most of the light)with the door ajar only a bit. I need dark to sleep especially in the hospital. Other than that, I have no complaints. The complaints I have really doesn't have anything to do with the hospital or its staff. It was with the other patients. I will recommend Brigham & Women's Hospital to anyone. My surgeon and his staff as well as the staff that was on my floor. They were all excellent and made my stay as pleasant as it could be.
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"He is very to the point kind of man. He knows his job and I am very confident is his knowledge and his abilities. If you are looking for coddling and hand holding, Dr. Robinson is not the surgeon for you. And that is the type of surgeon I want. But he could be a little bit softer around the edges but he is very competent surgeon. And as for the office staff and the P.A.'s they are just incredible. Very helpful, quick with getting things moved along, and will answer all your questions. I am still pre-op but so far I rate them (Dr. Robinson and his entire staff) a 12 between 1-10 (with 10 being the highest)
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