"I have been an R.N. for almost 30 years and have worked in about 7 different hospitals. I've also been a patient 3 other times. The staff at KGH gave me excellent care from beginning to end. I felt safe and well cared for the whole time. They have inspired me to make sure my patients where I work, feel as safe and cared for under my care."
"My first impression of Dr. Heap, was a very calm, quiet, approachable, type person. He seemed to be very caring and kind during the consultation and every encounter there after. A sense of humor also. He was very thorough about explaining the procedure, risks and benefits. The office staff are helpful and friendly. I would rate him high as a surgeon in both competence and bedside manner."
