"Dr. Schram seems personable, knowledgeable and realistic.
I immediately felt comfortable with the program and staff. The facility effectively meets the needs of its patients, although the first floor bathroom is not fat friendly :) guess that is the "after" bathroom.
I have reservations about the lack of communication from his office, I didn't expect to be hand-held but I was concerned about the lack of communication I've received while meeting the pre-op conditions.
Fortunately I have supportive & persistent friends who continuously called on my behalf, and I finally received my surgery date. June 29, 2009!
Hopefully the lack of communication will not continue during after-care. I feel the staff my have been caught off guard by my determination, and how quickly I completed the pre-op conditions.
I still believe this is a good program with good, well trained people."