"The showers were closed up so it was somewhat stale, but the accomadations were adequate for my procedure. The language barrier was non-exhistant due to a translation sheet you are given and your nurse Christina who stays with you most of the time. An added bonus was that as I had to walk the halls, they still had a nursery so we could see newborns!
Overall it was old but clean and well maintained. "
"Dr. Alvarez was professional, personal and very compassionate. He takes the time with you and answers all pre/during/post surgery questions you and your people can think of! His transportation coordinator Rosie is friendly, caring, and a whole bunch of fun and she really sets a positive tone for your trip. The first contact you get is Susan, his patient care coordinator and she is TOTALLY GREAT. Talk about your 3 in the morning emails and questions. She never makes me feel stupid and has made it clear via her 3 post-trip contacts that she is not going anywhere. Dr. Alvarez has taken all aspects of the surgery into consideration and is open and honest with the surgery and the entire process. His surgical competence (I had massive scar tissue he had to get through and a hernia) and his bedside manner are top notch."
