May 29th, 2014 - Results for PET Scan Lost

Jul 10, 2014

My chest pains are getting worse and worse.  I decided to call WMC in Ottawa to see if I could get my results in case I needed to go to emergency.  After talking to three different people, it turns out that they had never gotten the results.  I was told to call the Heart Institute to inquire about the test and results.  Well, after talking to three other people, I was told that even though I had taken the test, my physician had to request the results.  Called the WMC again, and was told that I would have to talk to Health Records at the Civic Hospital to get the results.  So now I call the Heath Records with all the information needed to make the inquiry and am being told that this has be to a written request, signed, dated, and witnessed and from there they will be sending the results to the physician to ordered the PET Scan.  Wow, really?  It's my body but yet I can't know anything that going on???  Without having a chance, I write the letter, get it signed and witnessed and sent to the Health Records Department.  In the letter, I had asked to be notified once the results were delivered to the physician.  Never heard a thing back from anyone.  Great systems huh!  No wonder we get stressed.

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