Suregery canceled for the 2nd time

Apr 22, 2011

Well Meritain just denied sending authorization again, so this is the 2nd time my surgery has been canceled. They state that I do not meet plan criteria because I lost some weight over 2 years ago and went under 35 BMI. They do not have in the plan criteria and canot produce any document thats states you must be 35 BMI for 3 consecutive years. They do not have posted in their plan at all a time limit. Other plans have it available for their clients.
What is worse I have taken out another policy and they sat on it until the last minute, my surgery was scheduled Tuesday 26th. They just called to inform me at 4:30 PM. I do not even have time to submit to the other company they left me with one business day.
Today I had to rush my cardiologist to do last minute add on clearance because the anthestiologist requested. Yesterday I also did tests. I had called again and asked for expedited decision last Monday because I knew deep down they were going to pull this.
Frustrated

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