The call was just a joke

May 02, 2011

Someone from Meritain called me in the middle of the last week and said that they were speaking with my HR department and would call me back by Friday. I had again asked for the summary plan criteria states a time limit. It doesn't exsist so the lady sounded hopeful and said they were discussing it with my HR
When Friday came there was no call and at 4:30 when I called them everyone searched and said there were not any notes in the computer and that they always put notes. That I had been denied and that is all.
I can't believe the games that these insurance companies are allowed to do. Especially the self insured ones. I should have immediatly asked for call back number and name but I got so hopeful that i didn't even think about it.
Obesity law emailed me and said they were looking over my information to see if they could help.

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